CiviCRM Community Forums (archive)

When I try to send e-mail from the site, I get the following error message:


Sorry. A non-recoverable error has occurred.

Return to CiviCRM menu.

Error Details:


Array
(
    [callback] => Array
        (
            

• => CRM_Core_Error
[1] => handle
        )

    

=>
    [message] => Authentication failed.
    [mode] => 16
    [debug_info] =>
    [type] => pear_error
    [user_info] =>
    [to_string] => [pear_error: message="Authentication failed." code=0 mode=callback callback=CRM_Core_Error::handle prefix="" info=""]
)

Can someone suggest a solution?

Thanks.

theesq

I spent hours on this, but a simple fix.

I am using Joomla v 1.0.12

Make sure your Outbound Mail Setting match that with the Mail Tab under Global Configuration in Joomla.   Once I did this everything worked.  I also used "localhost" in the smtp server setting under the SMTP Configuration. 

I was browsing other forums and it seems others are having CiviMail issues and outing mail server issues.  This could be the result. 

I had this same problem with another Joomla Component "VirtueMart"  Could be a common error.