CiviCRM Community Forums (archive)

Hi,

I created a standalone profile form for visitors to my website to sign up to receive a newsletter.
The form works fine and enters the user and data into civicrm, as well as adding the new contact to the correct group (newsletter subscribers)

However, what I am finding is that this method of contact entry doe snot trigger deduplication in Civicrm - i.e it allows duplicates to be inserted. I have tried changing the dedupe criteria from firstname, lastname, email, to just lastname and email - still seems to allow dupes in.

Am using drupal 4.7 and civicrm 1.7 (9239)

Am I doing something wrong??

If your profile includes first name, last name and email - it should EITHER complain that contact already exists on a duplicate submit OR - if the Profile Setting under "Advanced Settings" for "Should we update the contact on a duplicate match?" is checked - it should update a matching contact.

If this is NOT the behavior you're seeing - please set up a profile with the same fields on our demo server and see if you can replicate the problem. If so, file an issue in our issue tracker. (I just tested this with our sample Name and Address profile - after adding Email to it - and both cases worked as expected.)

something more - When I am logged in to drupal and I submit the form, it finds that I allready have a civicrm record and updates that record accordingly. However, if I am not logged in to drupal, and am submitting as an anonymous user, the deduplication doesn't occur and a new civicrm user is created. If I then log in and check for duplicates, civicrm finds the duplicate entries.

Will try to replicate on the demo site now.

can u clear your cookie and cache. its a wierd drupal issue and we hoped the move to 5.1 fixed it. Guess not We'll investigate more

lobo

I cleared my cookies (in Firefox) and tried to sign up for my newsletter as an anonymous user again  (not logged in to drupal) - it still created a duplicate record

am using drupal 4.7 - I noticed the cookie name was phpsessid. - I will try to make the change in settings.php

Okay - I managed to create a similar newsletter signup profile on the demo site.
I create a standalone form and have created the page with this form on in my website http://www.amurt.org.uk/node/43
I then try to submit the form - and it says "status
    Thank you. Your information has been saved."

However - I do not see the user appear on the demo.civicrm database.........

I tried your stand-alone form posting to our demo, and it seems like it is working as expected. We are running Drupal 5.1 on the demo. If the exact same profile setup does NOT work on your 4.7 Drupal install - then this sounds like a bug, so please post an issue on our Issue Tracker with specifics on your profile settings and fields (link in header on top of these pages). (Of course you might want to update to Drupal 5.1 anyway as it is much cooler than 4.7  ).

php is still in version 4 with my server hosts - although I think I could run it with version 5 by changing my .htaccess file - will try that.
The dupe match rules were the same, then I actually lowered the criteria on my site to be just last name and email address - with the same result.