CiviCRM Community Forums (archive)

I am following the instruction in the book: http://en.flossmanuals.net/CiviCRM/SystemConfiguration

for Configuring the return channel to manage bounces

http://<mysite>/sites/all/modules/civicrm/bin/EmailProcessor.php?name=return@mysite.com&pass=xxxxx&key=your_site_install_key

key passes the test.

I am using A2Hosting for drupal, civiCRM and email.

I have tried various combination with no success in Administer->Civimail->mail accounts

Name=default
Server=mail.mysite.com
Username=return@mysite.com   ... I also tried "return"
Password=xxxxx
Localpart=
Email Domain=mysite.com
Return-Path   
Protocol=pop3

I have tested the settings (Username=return@mysite.com) in Outlook and it works.

Any help would be appreciated.

In outlook using pop3 ?

Yes the settings work in Outlook 2007.

What's the error message ?

The error when I run the emailprocessor.php is: ERROR: Invalid username and/or password

Found the fix: the name and password are Drupal username and password, not email.

The documentation is not clear in http://en.flossmanuals.net/CiviCRM/SystemConfiguration regarding configuring the return channel to manage bounces

http://<mysite>/sites/all/modules/civicrm/bin/EmailProcessor.php?name=return@mysite.com&pass=xxxxx&key=your_site_install_key

name/pass in the above URL is the Drupal login name/password and not email username/pwd.