CiviCRM Community Forums (archive)

Hello,
I have just finished going through the process of configuring CiviMail and have found what I think is either an inconsistency or mistake in the online documentation OR a misunderstanding on my part. Please advise if possible.

The documentation for CiviMail in the orange online manual at this address: http://en.flossmanuals.net/CiviCRM/SystemConfiguration states that the program that handles the email bounces and flags contacts as invalid, putting them on hold, is EmailProcessor.php.

Where as if you follow the online documentation at this page:
http://wiki.civicrm.org/confluence/display/CRMUPCOMING/CiviMail+Installation
the section on setting up a return channel to handle bounces links to a ‘how to’ page at this address:
http://wiki.civicrm.org/confluence/display/CRMDOC/CiviMail+Processor
which advises that you need to run CiviMail.Processor.php and explains how to do this.

I do not understand the difference in what these two programs are performing.

On my own configuration, I have set up a ‘bounced@mydomain.com’ to catch the return emails, and this is working, with invalid emails being caught, and the contact’s email address is then put on hold. I have set up a cron job to run Email.Processor.php every 10 minutes, and I assume that this program is the one responsible for performing this task.

So, do I need to also run CiviMail.Processor.php as a cron job, and why?

And also, to add a further level of confusion, what about the use of ‘Autofiling’ as described at this page: http://wiki.civicrm.org/confluence/display/CRMDOC/Autofiling+email+activities+via+EmailProcessor
If I am running Email.Processor through cron, can I assume that this autofiling will also take place? The documentation at above page says that:
‘The first time through it will create some folders under /files/civicrm/custom. It stores copies of the emails there.’ I have noticed that these folders have been created on my server, however no files or records have been inserted in them so far, after sending test emails via civiMail.

Any clarification most appreciated,
Renaee.

Hello,
I have just finished going through the process of configuring CiviMail and have found what I think is either an inconsistency or mistake in the online documentation OR a misunderstanding on my part. Please advise if possible.

The documentation for CiviMail in the orange online manual at this address: http://en.flossmanuals.net/CiviCRM/SystemConfiguration states that the program that handles the email bounces and flags contacts as invalid, putting them on hold, is EmailProcessor.php.

The book is more up to date (actually, it describes the 3.2 version, soon to be released).

CiviMail.Processor.php has been replaced by EMailProcessor.php

@Piotr, shouldn't we put a message in CiviMail.Processor saying it's obsoleted ?

So, do I need to also run CiviMail.Processor.php as a cron job, and why?

You don't, as you wrote, works fine with EMailProcessor.php ;

And also, to add a further level of confusion, what about the use of ‘Autofiling’ as described at this page:
Autofilling creates the activities from incoming emails.