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Author Topic: install error no packages folders etc  (Read 915 times)

rufrev

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install error no packages folders etc
June 17, 2010, 04:16:28 am
i'm getting the following error


    * user warning: Smarty error: problem creating directory 'C:/CustomerData/webspaces' in C:\CustomerData\webspaces\webspace_00127947\webapps\SiteApp15907\htdocs\sites\all\modules\civicrm\packages\Smarty\Smarty.class.php on line 1093.
    * warning: include(C:\CustomerData\webspaces\webspace_00127947\webapps\SiteApp15907\htdocs\sites\default\files\civicrm\templates_c\en_US\en_US\\%%06\06C\06C5296F%%jquery.files.tpl.php) [function.include]: failed to open stream: No such file or directory in C:\CustomerData\webspaces\webspace_00127947\webapps\SiteApp15907\htdocs\sites\all\modules\civicrm\packages\Smarty\Smarty.class.php on line 1263.
    * warning: include(C:\CustomerData\webspaces\webspace_00127947\webapps\SiteApp15907\htdocs\sites\default\files\civicrm\templates_c\en_US\en_US\\%%06\06C\06C5296F%%jquery.files.tpl.php) [function.include]: failed to open stream: No such file or directory in C:\CustomerData\webspaces\webspace_00127947\webapps\SiteApp15907\htdocs\sites\all\modules\civicrm\packages\Smarty\Smarty.class.php on line 1263.
    * warning: include() [function.include]: Failed opening 'C:\CustomerData\webspaces\webspace_00127947\webapps\SiteApp15907\htdocs\sites\default\files\civicrm\templates_c\en_US\en_US\\%%06\06C\06C5296F%%jquery.files.tpl.php' for inclusion (include_path='.;C:\CustomerData\webspaces\webspace_00127947\webapps\SiteApp15907\htdocs\sites\all\modules\civicrm;C:\CustomerData\webspaces\webspace_00127947\webapps\SiteApp15907\htdocs\sites\all\modules\civicrm\packages;.;C:\php5\pear') in C:\CustomerData\webspaces\webspace_00127947\webapps\SiteApp15907\htdocs\sites\all\modules\civicrm\packages\Smarty\Smarty.class.php on line 1263.


my provider says that "The file permissions seem correct, as PHP has the correct permissions when you are trying to install and run the module."

any suggestions

Alan Rufli

Piotr Szotkowski

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Re: install error no packages folders etc
June 21, 2010, 04:38:19 am
I’m sorry, but we don’t have any experience in setting up CiviCRM on a Windows host; you might have more luck asking the people in this topic.

That said…

Quote from: rufrev on June 17, 2010, 04:16:28 am
Smarty error: problem creating directory 'C:/CustomerData/webspaces' in C:\CustomerData\webspaces\webspace_00127947\webapps\SiteApp15907\htdocs\sites\all\modules\civicrm\packages\Smarty\Smarty.class.php on line 1093.

…maybe PHP/CiviCRM has wrong directory separator setting and tries to create impossible directory? (It seems to want to create /CustomerData/webspaces when \CustomerData\webspaces apparently exists already.)
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