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  • No custom data options on contact import
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Author Topic: No custom data options on contact import  (Read 1004 times)

sypl

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No custom data options on contact import
June 19, 2010, 01:01:19 am
When importing contacts from CSV the drop-downs don't have options from to select custom data fields I've already created. This seems odd as I'm sure I've been able to do it in the past. Custom fields show up fine when adding contacts individually.

If I import with a previously saved mapping then it'll recognise the custom fields, no problem. But it's been a while since I've done a 'fresh' import without a mapping (for this import job I can't use a previous mapping), so it was a bit of a surprise to me to see that the custom fields don't show up.

I suspect it's a permissions problem, but I'm doing this all as a superadmin, so should be able to access everything, right?

One thing to note: I had to switch my whole drupal and civi installation to another server recently. This seemed to reset a few options, most notably disabling all previously enabled countries in the 'localisation' options. Is there some other option that got reset that disabled custom data on imports?

Donald Lobo

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Re: No custom data options on contact import
June 19, 2010, 07:25:32 am

in your mysql shell, can you do:

truncate civicrm_cache;

and see if that fixes the issue

thanx

lobo
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sypl

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Re: No custom data options on contact import
June 22, 2010, 03:50:57 am
Worked! Brilliant! Thank you!

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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using Import (Moderator: Yashodha Chaku) »
  • No custom data options on contact import

This forum was archived on 2017-11-26.