CiviCRM Community Forums (archive)

Hi, I have a Drupal 6.17 and Civi 3.1.2 combination.
I can easily export 1-50 contact. However if I try to export over 50 contacts (Export PRIMARY fields), I receive this error:

Sorry. A non-recoverable error has occurred.
DB Error: a515ac9c2796ca0e23adbe92c68fc9fc

Return to home page.

Error Details:

Array
(
    [callback] => Array
        (
            [0] => CRM_Core_Error
            [1] => handle
        )

    [code] => a515ac9c2796ca0e23adbe92c68fc9fc
    [message] => DB Error: a515ac9c2796ca0e23adbe92c68fc9fc
    [mode] => 16
    [debug_info] => SELECT contact_a.id as contact_id, contact_a.contact_type  as `contact_type`, contact_a.contact_sub_type  as `contact_sub_type`, contact_a.sort_name  as `sort_name`, contact_a.display_name  as `display_name`, contact_a.do_not_email  as `do_not_email`, contact_a.do_not_phone  as `do_not_phone`, contact_a.do_not_mail  as `do_not_mail`, contact_a.do_not_sms  as `do_not_sms`, contact_a.do_not_trade  as `do_not_trade`, contact_a.is_opt_out  as `is_opt_out`, contact_a.legal_identifier  as `legal_identifier`, contact_a.external_identifier  as `external_identifier`, contact_a.nick_name  as `nick_name`, contact_a.legal_name  as `legal_name`, contact_a.home_URL  as `home_URL`, contact_a.image_URL  as `image_URL`, contact_a.preferred_communication_method  as `preferred_communication_method`, contact_a.preferred_mail_format  as `preferred_mail_format`, contact_a.source  as `contact_source`, contact_a.first_name  as `first_name`, contact_a.middle_name  as `middle_name`, contact_a.last_name  as `last_name`, contact_a.job_title  as `job_title`, contact_a.birth_date  as `birth_date`, contact_a.is_deceased  as `is_deceased`, contact_a.deceased_date  as `deceased_date`, contact_a.mail_to_household_id  as `mail_to_household_id`, contact_a.household_name  as `household_name`, IF ( contact_a.contact_type = 'Individual', NULL, contact_a.organization_name ) AS organization_name, contact_a.sic_code  as `sic_code`, contact_a.user_unique_id  as `user_unique_id`, contact_a.employer_id  as `current_employer_id`, addressee.value as addressee_id, addressee.label as addressee, email_greeting.value as email_greeting_id, email_greeting.label as email_greeting, postal_greeting.value as postal_greeting_id, postal_greeting.label as postal_greeting, gender.value as gender_id, gender.label as gender, individual_prefix.value as individual_prefix_id, individual_prefix.label as individual_prefix, individual_suffix.value as individual_suffix_id, individual_suffix.label as individual_suffix, contact_a.addressee_display as addressee_display, contact_a.addressee_custom as addressee_custom, contact_a.email_greeting_display as email_greeting_display, contact_a.email_greeting_custom as email_greeting_custom, contact_a.postal_greeting_display as postal_greeting_display, contact_a.postal_greeting_custom as postal_greeting_custom, IF ( contact_a.contact_type = 'Individual', contact_a.organization_name, NULL ) AS current_employer, civicrm_address.id as address_id, civicrm_address.street_address as `street_address`, civicrm_address.street_number as `street_number`, civicrm_address.street_number_suffix as `street_number_suffix`, civicrm_address.street_name as `street_name`, civicrm_address.street_unit as `street_unit`, civicrm_address.supplemental_address_1 as `supplemental_address_1`, civicrm_address.supplemental_address_2 as `supplemental_address_2`, civicrm_address.city as `city`, civicrm_address.postal_code_suffix as `postal_code_suffix`, civicrm_address.postal_code as `postal_code`, civicrm_address.geo_code_1 as `geo_code_1`, civicrm_address.geo_code_2 as `geo_code_2`, civicrm_address.name as `address_name`, civicrm_county.id as county_id, civicrm_county.name as `county`, civicrm_state_province.id as state_province_id, civicrm_state_province.abbreviation as `state_province`, civicrm_state_province.name as state_province_name, civicrm_country.id as country_id, civicrm_country.name as `country`, civicrm_phone.id as phone_id, civicrm_phone.phone_type_id as phone_type_id, civicrm_phone.phone as `phone`, civicrm_email.id as email_id, civicrm_email.email as `email`, civicrm_email.on_hold as `on_hold`, civicrm_email.is_bulkmail as `is_bulkmail`, civicrm_im.id as im_id, civicrm_im.provider_id as provider_id, civicrm_im.name as `im`, civicrm_openid.id as openid_id, civicrm_openid.openid as `openid`, civicrm_worldregion.id as worldregion_id, civicrm_worldregion.name as `world_region`, GROUP_CONCAT(DISTINCT(civicrm_group.title)) AS groups, GROUP_CONCAT(DISTINCT(civicrm_tag.name)) AS tags, GROUP_CONCAT(DISTINCT(civicrm_note.note)) AS notes  FROM civicrm_contact contact_a LEFT JOIN civicrm_address ON ( contact_a.id = civicrm_address.contact_id AND civicrm_address.is_primary = 1 ) LEFT JOIN civicrm_county ON civicrm_address.county_id = civicrm_county.id  LEFT JOIN civicrm_state_province ON civicrm_address.state_province_id = civicrm_state_province.id  LEFT JOIN civicrm_country ON civicrm_address.country_id = civicrm_country.id  LEFT JOIN civicrm_email ON (contact_a.id = civicrm_email.contact_id AND civicrm_email.is_primary = 1)  LEFT JOIN civicrm_phone ON (contact_a.id = civicrm_phone.contact_id AND civicrm_phone.is_primary = 1)  LEFT JOIN civicrm_im ON (contact_a.id = civicrm_im.contact_id AND civicrm_im.is_primary = 1)  LEFT JOIN civicrm_openid ON ( civicrm_openid.contact_id = contact_a.id AND civicrm_openid.is_primary = 1 ) LEFT JOIN civicrm_group_contact ON  ( contact_a.id = civicrm_group_contact.contact_id AND civicrm_group_contact.status = 'Added' OR civicrm_group_contact.status IS NULL )   LEFT JOIN civicrm_group ON civicrm_group.id =  civicrm_group_contact.group_id  LEFT JOIN civicrm_entity_tag ON ( civicrm_entity_tag.contact_id = contact_a.id )  LEFT JOIN civicrm_note ON ( civicrm_note.entity_table = 'civicrm_contact' AND
                                                        contact_a.id = civicrm_note.entity_id )  LEFT JOIN civicrm_worldregion ON civicrm_country.region_id = civicrm_worldregion.id  LEFT JOIN civicrm_option_group option_group_addressee ON (option_group_addressee.name = 'addressee') LEFT JOIN civicrm_option_value addressee ON (contact_a.addressee_id = addressee.value AND option_group_addressee.id = addressee.option_group_id )  LEFT  JOIN civicrm_tag ON civicrm_entity_tag.tag_id = civicrm_tag.id  LEFT JOIN civicrm_option_group option_group_email_greeting ON (option_group_email_greeting.name = 'email_greeting') LEFT JOIN civicrm_option_value email_greeting ON (contact_a.email_greeting_id = email_greeting.value AND option_group_email_greeting.id = email_greeting.option_group_id )  LEFT JOIN civicrm_option_group option_group_gender ON (option_group_gender.name = 'gender') LEFT JOIN civicrm_option_value gender ON (contact_a.gender_id = gender.value AND option_group_gender.id = gender.option_group_id)  LEFT JOIN civicrm_option_group option_group_prefix ON (option_group_prefix.name = 'individual_prefix') LEFT JOIN civicrm_option_value individual_prefix ON (contact_a.prefix_id = individual_prefix.value AND option_group_prefix.id = individual_prefix.option_group_id )  LEFT JOIN civicrm_option_group option_group_suffix ON (option_group_suffix.name = 'individual_suffix') LEFT JOIN civicrm_option_value individual_suffix ON (contact_a.suffix_id = individual_suffix.value AND option_group_suffix.id = individual_suffix.option_group_id )  LEFT JOIN civicrm_option_group option_group_postal_greeting ON (option_group_postal_greeting.name = 'postal_greeting') LEFT JOIN civicrm_option_value postal_greeting ON (contact_a.postal_greeting_id = postal_greeting.value AND option_group_postal_greeting.id = postal_greeting.option_group_id )  WHERE  contact_a.id IN (  GROUP BY contact_a.id ORDER BY sort_name asc [nativecode=1104 ** The SELECT would examine more than MAX_JOIN_SIZE rows; check your WHERE and use SET SQL_BIG_SELECTS=1 or SET SQL_MAX_JOIN_SIZE=# if the SELECT is okay]
    
      [type] => DB_Error
  

      [user_info] => SELECT contact_a.id as contact_id, contact_a.contact_type  as `contact_type`, contact_a.contact_sub_type  as `contact_sub_type`, contact_a.sort_name  as `sort_name`, contact_a.display_name  as `display_name`, contact_a.do_not_email  as `do_not_email`, contact_a.do_not_phone  as `do_not_phone`, contact_a.do_not_mail  as `do_not_mail`, contact_a.do_not_sms  as `do_not_sms`, contact_a.do_not_trade  as `do_not_trade`, contact_a.is_opt_out  as `is_opt_out`, contact_a.legal_identifier  as `legal_identifier`, contact_a.external_identifier  as `external_identifier`, contact_a.nick_name  as `nick_name`, contact_a.legal_name  as `legal_name`, contact_a.home_URL  as `home_URL`, contact_a.image_URL  as `image_URL`, contact_a.preferred_communication_method  as `preferred_communication_method`, contact_a.preferred_mail_format  as `preferred_mail_format`, contact_a.source  as `contact_source`, contact_a.first_name  as `first_name`, contact_a.middle_name  as `middle_name`, contact_a.last_name  as `last_name`, contact_a.job_title  as `job_title`, contact_a.birth_date  as `birth_date`, contact_a.is_deceased  as `is_deceased`, contact_a.deceased_date  as `deceased_date`, contact_a.mail_to_household_id  as `mail_to_household_id`, contact_a.household_name  as `household_name`, IF ( contact_a.contact_type = 'Individual', NULL, contact_a.organization_name ) AS organization_name, contact_a.sic_code  as `sic_code`, contact_a.user_unique_id  as `user_unique_id`, contact_a.employer_id  as `current_employer_id`, addressee.value as addressee_id, addressee.label as addressee, email_greeting.value as email_greeting_id, email_greeting.label as email_greeting, postal_greeting.value as postal_greeting_id, postal_greeting.label as postal_greeting, gender.value as gender_id, gender.label as gender, individual_prefix.value as individual_prefix_id, individual_prefix.label as individual_prefix, individual_suffix.value as individual_suffix_id, individual_suffix.label as individual_suffix, contact_a.addressee_display as addressee_display, contact_a.addressee_custom as addressee_custom, contact_a.email_greeting_display as email_greeting_display, contact_a.email_greeting_custom as email_greeting_custom, contact_a.postal_greeting_display as postal_greeting_display, contact_a.postal_greeting_custom as postal_greeting_custom, IF ( contact_a.contact_type = 'Individual', contact_a.organization_name, NULL ) AS current_employer, civicrm_address.id as address_id, civicrm_address.street_address as `street_address`, civicrm_address.street_number as `street_number`, civicrm_address.street_number_suffix as `street_number_suffix`, civicrm_address.street_name as `street_name`, civicrm_address.street_unit as `street_unit`, civicrm_address.supplemental_address_1 as `supplemental_address_1`, civicrm_address.supplemental_address_2 as `supplemental_address_2`, civicrm_address.city as `city`, civicrm_address.postal_code_suffix as `postal_code_suffix`, civicrm_address.postal_code as `postal_code`, civicrm_address.geo_code_1 as `geo_code_1`, civicrm_address.geo_code_2 as `geo_code_2`, civicrm_address.name as `address_name`, civicrm_county.id as county_id, civicrm_county.name as `county`, civicrm_state_province.id as state_province_id, civicrm_state_province.abbreviation as `state_province`, civicrm_state_province.name as state_province_name, civicrm_country.id as country_id, civicrm_country.name as `country`, civicrm_phone.id as phone_id, civicrm_phone.phone_type_id as phone_type_id, civicrm_phone.phone as `phone`,  GROUP BY contact_a.id ORDER BY sort_name asc [nativecode=1104 ** The SELECT would examine more than MAX_JOIN_SIZE rows; check your WHERE and use SET SQL_BIG_SELECTS=1 or SET SQL_MAX_JOIN_SIZE=# if the SELECT is okay]

   [to_string] => [db_error: message="DB Error: a515ac9c2796ca0e23adbe92c68fc9fc" code=0 mode=callback callback=CRM_Core_Error::handle prefix="" info="SELECT contact_a.id as contact_id, contact_a.contact_type  as `contact_type`, contact_a.contact_sub_type  as `contact_sub_type`, contact_a.sort_name  as `sort_name`, contact_a.display_name  as `display_name`, contact_a.do_not_email  as `do_not_email`, contact_a.do_not_phone  as `do_not_phone`, contact_a.do_not_mail  as `do_not_mail`, contact_a.do_not_sms  as `do_not_sms`, contact_a.do_not_trade  as `do_not_trade`, contact_a.is_opt_out  as `is_opt_out`, contact_a.legal_identifier  as `legal_identifier`, contact_a.external_identifier  as `external_identifier`, contact_a.nick_name  as `nick_name`, contact_a.legal_name  as `legal_name`, contact_a.home_URL  as `home_URL`, contact_a.image_URL  as `image_URL`, contact_a.preferred_communication_method  as `preferred_communication_method`, contact_a.preferred_mail_format  as `preferred_mail_format`, contact_a.source  as `contact_source`, contact_a.first_name  as `first_name`, contact_a.middle_name  as `middle_name`, contact_a.last_name  as `last_name`, contact_a.job_title  as `job_title`, contact_a.birth_date  as `birth_date`, contact_a.is_deceased  as `is_deceased`, contact_a.deceased_date  as `deceased_date`, contact_a.mail_to_household_id  as `mail_to_household_id`, contact_a.household_name  as `household_name`, IF ( contact_a.contact_type = 'Individual', NULL, contact_a.organization_name ) AS organization_name, contact_a.sic_code  as `sic_code`, contact_a.user_unique_id  as `user_unique_id`, contact_a.employer_id  as `current_employer_id`, addressee.value as addressee_id, addressee.label as addressee, email_greeting.value as email_greeting_id, email_greeting.label as email_greeting, postal_greeting.value as postal_greeting_id, postal_greeting.label as postal_greeting, gender.value as gender_id, gender.label as gender, individual_prefix.value as individual_prefix_id, individual_prefix.label as individual_prefix, individual_suffix.value as individual_suffix_id, individual_suffix.label as individual_suffix, contact_a.addressee_display as addressee_display, contact_a.addressee_custom as addressee_custom, contact_a.email_greeting_display as email_greeting_display, contact_a.email_greeting_custom as email_greeting_custom, contact_a.postal_greeting_display as postal_greeting_display, contact_a.postal_greeting_custom as postal_greeting_custom, IF ( contact_a.contact_type = 'Individual', contact_a.organization_name, NULL ) AS current_employer, civicrm_address.id as address_id, civicrm_address.street_address as `street_address`, civicrm_address.street_number as `street_number`, civicrm_address.street_number_suffix as `street_number_suffix`, civicrm_address.street_name as `street_name`, civicrm_address.street_unit as `street_unit`, civicrm_address.supplemental_address_1 as `supplemental_address_1`, civicrm_address.supplemental_address_2 as `supplemental_address_2`, civicrm_address.city as `city`, civicrm_address.postal_code_suffix as `postal_code_suffix`, civicrm_address.postal_code as `postal_code`, civicrm_address.geo_code_1 as `geo_code_1`, civicrm_address.geo_code_2 as `geo_code_2`, civicrm_address.name as `address_name`, civicrm_county.id as county_id, civicrm_county.name as `county`, civicrm_state_province.id as state_province_id, civicrm_state_province.abbreviation as `state_province`, civicrm_state_province.name as state_province_name, civicrm_country.id as country_id, civicrm_country.name as `country`, civicrm_phone.id as phone_id, civicrm_phone.phone_type_id as phone_type_id, civicrm_phone.phone as `phone`, civicrm_email.id as email_id, civicrm_email.email as `email`, civicrm_email.on_hold as `on_hold`, civicrm_email.is_bulkmail as `is_bulkmail`, civicrm_im.id as im_id, civicrm_im.provider_id as provider_id, civicrm_im.name as `im`, civicrm_openid.id as openid_id, civicrm_openid.openid as `openid`, civicrm_worldregion.id as worldregion_id, civicrm_worldregion.name as `world_region`, GROUP_CONCAT(DISTINCT(civicrm_group.title)) AS groups, GROUP_CONCAT(DISTINCT(civicrm_tag.name)) AS tags, GROUP_CONCAT(DISTINCT(civicrm_note.note)) AS notes  FROM civicrm_contact contact_a LEFT JOIN civicrm_address ON ( contact_a.id = civicrm_address.contact_id AND civicrm_address.is_primary = 1 ) LEFT JOIN civicrm_county ON civicrm_address.county_id = civicrm_county.id  LEFT JOIN civicrm_state_province ON civicrm_address.state_province_id = civicrm_state_province.id  LEFT JOIN civicrm_country ON civicrm_address.country_id = civicrm_country.id  LEFT JOIN civicrm_email ON (contact_a.id = civicrm_email.contact_id AND civicrm_email.is_primary = 1)  LEFT JOIN civicrm_phone ON (contact_a.id = civicrm_phone.contact_id AND civicrm_phone.is_primary = 1)  LEFT JOIN civicrm_im ON (contact_a.id = civicrm_im.contact_id AND civicrm_im.is_primary = 1)  LEFT JOIN civicrm_openid ON ( civicrm_openid.contact_id = contact_a.id AND civicrm_openid.is_primary = 1 ) LEFT JOIN civicrm_group_contact ON  ( contact_a.id = civicrm_group_contact.contact_id AND civicrm_group_contact.status = 'Added' OR civicrm_group_contact.status IS NULL )   LEFT JOIN civicrm_group ON civicrm_group.id =  civicrm_group_contact.group_id  LEFT JOIN civicrm_entity_tag ON ( civicrm_entity_tag.contact_id = contact_a.id )  LEFT JOIN civicrm_note ON ( civicrm_note.entity_table = 'civicrm_contact' AND
                                                        contact_a.id = civicrm_note.entity_id )  LEFT JOIN civicrm_worldregion ON civicrm_country.region_id = civicrm_worldregion.id  LEFT JOIN civicrm_option_group option_group_addressee ON (option_group_addressee.name = 'addressee') LEFT JOIN civicrm_option_value addressee ON (contact_a.addressee_id = addressee.value AND option_group_addressee.id = addressee.option_group_id )  LEFT  JOIN civicrm_tag ON civicrm_entity_tag.tag_id = civicrm_tag.id  LEFT JOIN civicrm_option_group option_group_email_greeting ON (option_group_email_greeting.name = 'email_greeting') LEFT JOIN civicrm_option_value email_greeting ON (contact_a.email_greeting_id = email_greeting.value AND option_group_email_greeting.id = email_greeting.option_group_id )  LEFT JOIN civicrm_option_group option_group_gender ON (option_group_gender.name = 'gender') LEFT JOIN civicrm_option_value gender ON (contact_a.gender_id = gender.value AND option_group_gender.id = gender.option_group_id)  LEFT JOIN civicrm_option_group option_group_prefix ON (option_group_prefix.name = 'individual_prefix') LEFT JOIN civicrm_option_value individual_prefix ON (contact_a.prefix_id = individual_prefix.value AND option_group_prefix.id = individual_prefix.option_group_id )  LEFT JOIN civicrm_option_group option_group_suffix ON (option_group_suffix.name = 'individual_suffix') LEFT JOIN civicrm_option_value individual_suffix ON (contact_a.suffix_id = individual_suffix.value AND option_group_suffix.id = individual_suffix.option_group_id )  LEFT JOIN civicrm_option_group option_group_postal_greeting ON (option_group_postal_greeting.name = 'postal_greeting') LEFT JOIN civicrm_option_value postal_greeting ON (contact_a.postal_greeting_id = postal_greeting.value AND option_group_postal_greeting.id = postal_greeting.option_group_id )  WHERE  contact_a.id IN (   GROUP BY contact_a.id ORDER BY sort_name asc [nativecode=1104 ** The SELECT would examine more than MAX_JOIN_SIZE rows; check your WHERE and use SET SQL_BIG_SELECTS=1 or SET SQL_MAX_JOIN_SIZE=# if the SELECT is okay]"]
)

Do you know what can cause it and how to fix it?

The site is hosted at the shared hosting. During the past 24 hours my account has been throttled for a total of 5384.102 seconds.
Drupal tables in the database are in the MyISAM format and CiviCRM tables are in the InnoDB format (except civicrm_group_roles_rules and civicrm_member_roles_rules).

Any suggestion will be greatly appreciateed!

Best regards,

Vjeko[/code]

we do not recommend shared hosting for CiviCRM. CiviCRM is a bit resource intensive (IMO)

lobo