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  • Personal campaign page image not loading
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Author Topic: Personal campaign page image not loading  (Read 1022 times)

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Personal campaign page image not loading
June 28, 2010, 10:42:56 pm
This refers to the image people choose to put on their personal campaign page, not part of the template.

In IE7, pointing to http://mysite/civicrm/file?reset=1&id=67&eid=3, I get the red X in a box (of doom) where the person's uploaded image should be.

In Firefox 3.6.6, the image shows for a split second then disappears.

I understand they're saved in /files/civicrm/custom/ and the file is there, but it's not appearing.

Kurund Jalmi

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Re: Personal campaign page image not loading
June 29, 2010, 03:08:49 am
Can you try to replicate this on http://drupal.demo.civicrm.org

Kurund
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websynapse

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    • Ryan Kennedy
  • CiviCRM version: 4.3.7
  • CMS version: Drupal 6
Re: Personal campaign page image not loading
June 29, 2010, 02:19:06 pm
On the demo site, I made a page, uploaded an image that was too big, uploaded a different image that was the right dimensions, then got



Code: [Select]
unrecoverable error
    Sorry. A non-recoverable error has occurred.

    The site administrator needs to enter a valid 'FROM Email Address' in Administer CiviCRM » Configure » Domain Information. The email address used may need to be a valid mail account with your email service provider.

    Return to home page.

Went back and tried again; this time at the end of the process I got Access Denied.

By that stage both my pages were Awaiting Review (not that I would know that without looking at the list).

I Approved the second one and got the same non-recoverable error above. It was approved but I can't see it because of the Access Denied message.

So I've tested it, but can't say I replicated it, since I can't see the pages I created.



Kurund Jalmi

  • Administrator
  • I’m (like) Lobo ;)
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  • Posts: 4169
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    • CiviCRM
  • CiviCRM version: 4.x, future
  • CMS version: Drupal 7, Joomla 3.x
  • MySQL version: 5.5.x
  • PHP version: 5.4.x
Re: Personal campaign page image not loading
June 30, 2010, 02:17:24 am
Seems to be working on demo: http://drupal.demo.civicrm.org/civicrm/contribute/pcp/info?reset=1&id=4

Also have you given anonymous user "access uploaded files" permission?

Hth
Kurund
« Last Edit: June 30, 2010, 02:19:39 am by Kurund Jalmi »
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    • Ryan Kennedy
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  • CMS version: Drupal 6
Re: Personal campaign page image not loading
June 30, 2010, 01:51:52 pm
That was it, thanks.

I hope our users don't get the same experience I did above!

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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
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  • Using CiviContribute (Moderator: Donald Lobo) »
  • Personal campaign page image not loading

This forum was archived on 2017-11-26.