CiviCRM Community Forums (archive)

*

News:

Have a question about CiviCRM?
Get it answered quickly at the new
CiviCRM Stack Exchange Q+A site

This forum was archived on 25 November 2017. Learn more.
How to get involved.
What to do if you think you've found a bug.



  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviMail (Moderator: Piotr Szotkowski) »
  • Not seeing bounces with Sendmail
Pages: [1]

Author Topic: Not seeing bounces with Sendmail  (Read 752 times)

dschafer

  • I post occasionally
  • **
  • Posts: 93
  • Karma: 3
    • Backoffice Thinking
  • CiviCRM version: 3.2.3 - 4.4.4
  • CMS version: Drupal 6.x, 7.x, Wordpress
  • MySQL version: 5.1.x - 5.5.x
  • PHP version: 5.2.x - 5.4.x
Not seeing bounces with Sendmail
July 21, 2010, 09:01:54 am
Were using v3.0.3

We can't seem to retrieve bounce data from the return path account.

When I run CiviMailProcessor directly it get the following response:
"connecting to 127.0.0.1 and authenticating as bouncehandler"

So it appears that it is connecting to the correct mail account.

However the bounces that I see returned in the account are not reflected in the mailing report or on the contact records.

Thanks,
    Dave

dschafer

  • I post occasionally
  • **
  • Posts: 93
  • Karma: 3
    • Backoffice Thinking
  • CiviCRM version: 3.2.3 - 4.4.4
  • CMS version: Drupal 6.x, 7.x, Wordpress
  • MySQL version: 5.1.x - 5.5.x
  • PHP version: 5.2.x - 5.4.x
Resolved: Not seeing bounces with Sendmail
July 22, 2010, 07:03:44 am
The mail process was not able to log in to the account.

It would be nice if this was reported as an error back to the browers. Only found it in the server error log as an uncaught expection ezcMailTransportException

-- Dave

Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviMail (Moderator: Piotr Szotkowski) »
  • Not seeing bounces with Sendmail

This forum was archived on 2017-11-26.