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  • CiviCRM Community Forums (archive) »
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  • Post-installation Setup and Configuration (Moderator: Dave Greenberg) »
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Author Topic: Non Recoverable Error  (Read 535 times)

revlearning

  • Guest
Non Recoverable Error
July 25, 2010, 03:20:56 am
Hi,

I've been using Civi CRM successfully for a few months now with Joomla.  This morning I wanted to add some new contacts to CIVI CRM, but when I go into the Joomla admin panel, or through the front end I get this message as soon as I click onto the component and I'm not sure what it is or what is causing it, so hoping someone could shed some light on it and how to fix it.

This is the error message:

Sorry. A non-recoverable error has occurred. The error trace below might help to resolve the issue
Array
(
    [callback] => Array
        (
           
  • => CRM_Core_Error
  • [1] => handle
            )

       
Code: [Select]
=> -1
    [message] => DB Error: unknown error
    [mode] => 16
    [debug_info] => SELECT *
 FROM civicrm_preferences
 
 WHERE (  civicrm_preferences.domain_id = 1 )  AND (  civicrm_preferences.is_domain = 1 )
 
 
 
 [nativecode=1033 ** Incorrect information in file: './phebuv4c_revolutionlearn/civicrm_preferences.frm']
    [type] => DB_Error
    [user_info] => SELECT *
 FROM civicrm_preferences
 
 WHERE (  civicrm_preferences.domain_id = 1 )  AND (  civicrm_preferences.is_domain = 1 )
 
 
 
 [nativecode=1033 ** Incorrect information in file: './phebuv4c_revolutionlearn/civicrm_preferences.frm']
    [to_string] => [db_error: message="DB Error: unknown error" code=-1 mode=callback callback=CRM_Core_Error::handle prefix="" info="SELECT *
 FROM civicrm_preferences
 
 WHERE (  civicrm_preferences.domain_id = 1 )  AND (  civicrm_preferences.is_domain = 1 )
 
 
 
 [nativecode=1033 ** Incorrect information in file: './phebuv4c_revolutionlearn/civicrm_preferences.frm']"]
)


Hope some one can help

D

Dave Greenberg

  • Administrator
  • I’m (like) Lobo ;)
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Re: Non Recoverable Error
July 25, 2010, 02:35:32 pm
This is a MySQL DB error. Google is your friend (search on the error code and msg w/o the specific file name) :-):

Quick search turned up this page which offers some possibly useful info:

http://www.eriky.com/2008/11/mysql-error-no-1033-incorrect-information-in-file-filename
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Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Post-installation Setup and Configuration (Moderator: Dave Greenberg) »
  • Non Recoverable Error

This forum was archived on 2017-11-26.