CiviCRM Community Forums (archive)

After a mishap, I had to restore the civicrm database on my drupal installation. The civicrm data is held in a separate database from that of Drupal. Many things seemed to pick up right where they'd left off before the mishap, except ...

when I try to edit Event records from the user-1 account, I receive the following message: Please login to continue. You are not authorized to access this page. I've looked at the permissions in Drupal and the administrator (user-1) explicitly has permission to edit civicrm Events.

[I've split this second issue into a new thread as it now seems unrelated to the issue above, which has been solved.]

The civicrm dashboard is a white screen except for the printer icon in the top left corner. This error message is appearing on my Drupal admin page when I back out of the civicrm dashboard to the previously viewed admin page: user error: Smarty error: [in CRM/common/dashboard.tpl line 54]: [plugin] unknown tag - 'crmKey' (core.load_plugins.php, line 118) in ~/sites/all/modules/civicrm/packages/Smarty/Smarty.class.php on line 1093.

How do I correct these issues and get civicrm running smoothly again?

Okay, we're making progress. That apparently solved the first issue. I really appreciate the assistance, much obliged.

The dashboard issue remains unaffected. Any ideas about that?

I just tried your suggestions, but they didn't solve the dashboard issue. Thank you for the suggestions, though.

Anything else?

Edit: I'm going to mark this thread solved (the first issue was legitimately resolved) and open a new thread for this second issue. Thank you for your help, hershel.