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  • Attachments not showing in recipients email
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Author Topic: Attachments not showing in recipients email  (Read 1820 times)

simonium

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Attachments not showing in recipients email
July 29, 2010, 09:05:25 am
Hi there,

I have a curious problem whereby any files I attach to a new group mailing are being stripped.  However, it only happens for certain email clients. 

when I open the email I have sent in thunderbird, the attachment is there as normal, but when I open the email in gmail, the attachment is there as a file called "noname" of 0 bytes in size.  the file is missing completely in outlook and in yahoo mail.

Has anybody else had this problem?

The file I am sending is a plain text file, it is 5kb in size, and the email is both plain text and html.

I can send the headers if that helps?  I had a look at the source of the email and it seems normal.

Thanks in advance for your help.

Kurund Jalmi

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Re: Attachments not showing in recipients email
July 29, 2010, 10:27:27 am
Looks like you are using CiviCRM 2.2.x, I would strongly recommend upgrading to latest stable. It's hard for us to support older version of CiviCRM.

Kurund
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polestar

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Re: Attachments not showing in recipients email
July 29, 2010, 11:40:05 am
Hi Kurund,

I am having the same problem with version 3.1.6.

The attachment is not visible in gmail interface but when it is downloaded in Outlook it is there. gmail shows it as an attachment of 0K with name called noname.

Thanks
Rohit
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polestar

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Re: Attachments not showing in recipients email
July 30, 2010, 04:02:45 am
Sorted... The issue is the debian server and probably the sendmail installation/configuration. Anyway, working fine on Ubuntu 9.04
CiviCRM - Installation & Support | Virtual Private Servers (VPS) with Joomla/Drupal and CiviCRM | SugarCRM & vTiger CRM Installation and Support
Target Integration | www.targetintegration.com
Subscribe to Knowledgement - Your guide to effective business | http://www.knowledgement.ie

Kurund Jalmi

  • Administrator
  • I’m (like) Lobo ;)
  • *****
  • Posts: 4169
  • Karma: 128
    • CiviCRM
  • CiviCRM version: 4.x, future
  • CMS version: Drupal 7, Joomla 3.x
  • MySQL version: 5.5.x
  • PHP version: 5.4.x
Re: Attachments not showing in recipients email
July 30, 2010, 05:23:47 am
Kool, thanks for sharing this info.

Kurund
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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviMail (Moderator: Piotr Szotkowski) »
  • Attachments not showing in recipients email

This forum was archived on 2017-11-26.