CiviCRM Community Forums (archive)

*

News:

Have a question about CiviCRM?
Get it answered quickly at the new
CiviCRM Stack Exchange Q+A site
This forum was archived on 25 November 2017. Learn more.
How to get involved.
What to do if you think you've found a bug.



  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Installing CiviCRM »
  • CiviMail installation and configuration (Moderator: Donald Lobo) »
  • AutoFiling Email Activities
Pages: [1]

Author Topic: AutoFiling Email Activities  (Read 1594 times)

Tom

  • Guest
AutoFiling Email Activities
July 31, 2010, 10:03:33 pm
We would like to have CiviCRM poll some of our public facing accounts, on receipt of a new email CiviCRM should create a new event attached to the appropriate individual.  Individuals who don't already exist should be created.  According to http://wiki.civicrm.org/confluence/display/CRMDOC32/Autofiling+email+activities+via+EmailProcessor this should be possible.

We've followed the steps on the above link but when the EmailProcessor.php script is run the mail accounts are successfully polled but all email is ignored.

connecting to imap.example.com,
authenticating as foo@example.com and selecting INBOX mailboxes found: Drafts, INBOX, INBOX/CiviMail, INBOX/CiviMail/ignored, INBOX/CiviMail/processed, Sent Items
fetching 50 messages
retrieving message 46 setting 46 as seen and moving it to the ignored mailbox
got to the end of the mailbox


Are we missing something?

Donald Lobo

  • Administrator
  • I’m (like) Lobo ;)
  • *****
  • Posts: 15963
  • Karma: 470
    • CiviCRM site
  • CiviCRM version: 4.2+
  • CMS version: Drupal 7, Joomla 2.5+
  • MySQL version: 5.5.x
  • PHP version: 5.4.x
Re: AutoFiling Email Activities
July 31, 2010, 10:24:49 pm

based on the error message, i think you might be running CiviMailProcessor.php and hence those emails are being sent to the ignored folder (since they are not valid CiviMail messages)

lobo
A new CiviCRM Q&A resource needs YOUR help to get started. Visit our StackExchange proposed site, sign up and vote on 5 questions

Tom

  • Guest
Re: AutoFiling Email Activities
August 01, 2010, 01:03:59 am
We are running a cron job pulling http://crm.example.com/sites/all/modules/civicrm/bin/EmailProcessor.php?name=xxxx&pass=xxxx&key=xxxx

Is this correct?

Donald Lobo

  • Administrator
  • I’m (like) Lobo ;)
  • *****
  • Posts: 15963
  • Karma: 470
    • CiviCRM site
  • CiviCRM version: 4.2+
  • CMS version: Drupal 7, Joomla 2.5+
  • MySQL version: 5.5.x
  • PHP version: 5.4.x
Re: AutoFiling Email Activities
August 01, 2010, 11:12:40 am

seems correct. no idea what is happening and why. u'll need to go and debug the script and figure out why its ignoring those messages

please update this forum topic when u make progress

thanx

lobo
A new CiviCRM Q&A resource needs YOUR help to get started. Visit our StackExchange proposed site, sign up and vote on 5 questions
Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Installing CiviCRM »
  • CiviMail installation and configuration (Moderator: Donald Lobo) »
  • AutoFiling Email Activities

This forum was archived on 2017-11-26.