CiviCRM Community Forums (archive)

Every time a contact is edited, its "Preferred Language" is reset.
The drop down for "Preferred Language" is not preselected when clicking on edit
(http://drupal.demo.civicrm.org/civicrm/contact/add?reset=1&action=update&cid=14&context=search).
Saving the contact without selecting the preferred language again leads to loss of the "Preferred Language" setting.

Tested on my installation (Drupal with CiviCRM 3.2) as well as on drupal.demo.civicrm.org

I couldn't find a related bug report on the issue tracker.

tom

Bugfix checked in, it'll be released with 3.2.1. If you would like to fix it on your install right now, here's a patch:

$ svn diff -r28988:28989 CRM/Contact/Form/Edit/CommunicationPreferences.php
Index: CRM/Contact/Form/Edit/CommunicationPreferences.php
===================================================================
--- CRM/Contact/Form/Edit/CommunicationPreferences.php   (revision 28988)
+++ CRM/Contact/Form/Edit/CommunicationPreferences.php   (revision 28989)
@@ -154,6 +154,12 @@
      */
     function setDefaultValues( &$form, &$defaults )
     {
+
+        if ( ! empty( $defaults['preferred_language'] ) ) {
+            $languages = array_flip( CRM_Core_PseudoConstant::languages( ) );
+            $defaults['preferred_language'] = $languages[$defaults['preferred_language']];
+        }                                                       
+
         //set default from greeting types CRM-4575.
         $greetingTypes = array('addressee'       => 'addressee_id',
                                'email_greeting'  => 'email_greeting_id',


Thx,
m

Sorry for bringing up an old topic, but I thought this might be related?

I'm currently trying to import a "preferred language", however the imported contacts are all set to the respective default language (e.g. English US).

I have tried with all options from the language list (i.e. "French"/ "French (France) / "fr") but to no avail.

If I set the language manually for a contact before an import (let's say "Czech" for contact "Test") and import using the "update duplicates" option, the language is reset, too after the import! (i.e. it say "English US" instead of "Czech" or - as intended and specified in the import table - "French (France)".

I've tested this on my own installation (V 3.3.5) as well as on the demo.

Is this a bug (maybe similar to the one above) or do I have to specify the language differently?

Thanks for any suggestions!

Chris

@joshstuart

Unfortunately, the answer is "no"...

For the moment we are using a workaround, which goes like this:

1. Create a custom field with multiple choice checkboxes (one for each language needed) named "language skills" (or similar)
2. Import the file with language settings linked to this custom field
3. Batch update the preferred language (or just go with your "language skills"-field, anyway)

There's several downsides to this approach, obviously (i.e. it's confusing, doesn't work very well if you have a long list of languages or many contact to batch update, as you can only update 100 a time etc.)

But I haven't come up with something better so far. Have you, maybe?

Chris

When you want to import the "Preferred Language" you shoud use the CiviCRM language code instead (Example: English (United States) is en_US, French (France) is fr_FR). At least this worked for me.

Yes, there it is a list. You can check it on the following URL http://yourdomain.con/en/civicrm/admin/options/language . Then look for the option group called "languages" (List of Languages) and click on "Multiple Choice Options". There you´ll see all the languages availables, and when you edit one of them, the code is right there.

The address is your domain (where CiviCRM is installed ex: http://yourdomain.com/ ) followed by:

/civicrm/admin/options/language