CiviCRM Community Forums (archive)

Hi
One of our members has raised an issue because they received a receipt that included some text from an email we had sent to another member. The receipt reads as follows:

"Dear xxxxxxxxxxxx

Thank you for joining SOCAP in Europe. We are sorry that we failed to confirm your membership to you and respond to your enquiries. Because of this, we have changed your membership start date to begin from today's date.

I will also ask

Please print this receipt for your records.
Membership Information
Membership Type    Personal
Membership Start Date    18th, April 2000
Membership End Date    1st, April 2010
Membership Fee
Amount    £ 235.00"

Before the problem started members would simply receive the text from the "Please print this receipt.." but now every time we select send receipt we get the text inserted above this. I have searched around and just can't find anywhere to see where this email template is defined. Does anyone else have any ideas as of course having a personal message to another member going to other members is a bit embbarasing!

Hi - thanks for the advice. That allowed me to pinpoint the issue to {$formValues.receipt_text_signup|htmlize} - I have temporarily replaced this with some standard text of my own but where would I need to define the receipt_text_signup value?

Hi
Our contribution pages all appear to be configured correctly - although we have deleted the sample ID1 and ID3 pages (we have an ID2 and ID4) - and we still get the erroneous text appearing in the signup receipt emails. Is there anywhere else we need to look?

Many thanks

Finally, tracked it down to the receipt_text_sign-up column in the membership_types table for the relevant membership type. Just not sure how that text could have ended up in that column....