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Author Topic: BLANK PAGE AFTER INSTALLING CIVICRM  (Read 806 times)

awojidesylvester

  • Guest
BLANK PAGE AFTER INSTALLING CIVICRM
August 13, 2010, 02:00:31 am
Hi guys. I installed civicrm on my hosted site(parallels plesk). But the challenge I have is that when ever I try loading civicrm from the components (civicrm top menu), it returns a blank white page. I searched through the forum, and I saw some posts that said the problem could be that I have to edit the INI.PHP file. Please, does anyone know how I can locate this, and get this problem fixed

awojidesylvester

  • Guest
Re: BLANK PAGE AFTER INSTALLING CIVICRM
August 13, 2010, 02:24:36 am
I have located the php.ini file. Its in my /home/httpd/vhosts/accountname/httpdocs. It was saved in the name configuration.php but I havent been able to edit the file, I think I would require permissions from my hosting company, because I changed the permission, but I am still not able to edit the file. I would keep you posted.

lcdweb

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Re: BLANK PAGE AFTER INSTALLING CIVICRM
August 13, 2010, 05:25:49 am
you're looking for: php.ini
it controls various server settings. ask your hosting provider about how to modify php settings on your space.

you should also make sure your host is meeting the basic requirements of civi -- php 5.2.1+, mysql 5.0+ with InnoDB, etc.
http://civicrm.org/aboutcivicrm
support CiviCRM through 'make it happen' initiatives!
http://civicrm.org/mih
Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Installing CiviCRM »
  • Joomla! Installations (Moderator: Deepak Srivastava) »
  • BLANK PAGE AFTER INSTALLING CIVICRM

This forum was archived on 2017-11-26.