CiviCRM Community Forums (archive)

*

News:

Have a question about CiviCRM?
Get it answered quickly at the new
CiviCRM Stack Exchange Q+A site

This forum was archived on 25 November 2017. Learn more.
How to get involved.
What to do if you think you've found a bug.



  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviMail (Moderator: Piotr Szotkowski) »
  • odd behaviour: failed duplication in mailout
Pages: [1]

Author Topic: odd behaviour: failed duplication in mailout  (Read 778 times)

adixon

  • I post frequently
  • ***
  • Posts: 314
  • Karma: 19
    • Blackfly Solutions
odd behaviour: failed duplication in mailout
August 14, 2010, 09:39:27 am
I've recently inherited a client who's CiviCRM history is a bit spotty, so I can't vouch for the integrity of their database, though the code is all clean now.

CiviCRM 3.1 (.5? i think)
Drupal 6

The odd behaviour is that a recently created group (simple, not smart, about 600 constituents) was sent a civimail, and in the civimail report it shows that it tried to send out to each recipient twice, but fortunately mostly failed on the duplicate attempt. I.e. it shows about 1200 attempted sends, with 600 fails, and when i look at the details of the emails/times sent, it looks like as I've described.

The odd behaviour did not happen on a different group created in a similar way (which was slightly bigger).

Does this sound familiar to anyone? Clues for debugging?

They're using CiviSMTP, though I'm not sure how that would have an effect.

Donald Lobo

  • Administrator
  • I’m (like) Lobo ;)
  • *****
  • Posts: 15963
  • Karma: 470
    • CiviCRM site
  • CiviCRM version: 4.2+
  • CMS version: Drupal 7, Joomla 2.5+
  • MySQL version: 5.5.x
  • PHP version: 5.4.x
Re: odd behaviour: failed duplication in mailout
August 14, 2010, 02:44:30 pm

there was a bug in the 3.1.x series (fixed in the later releases) with a specific race condition when there were multiple mailings scheduled

maybe this was the cause for emails being sent twice

however, no explanation for why half of them bounced

lobo
A new CiviCRM Q&A resource needs YOUR help to get started. Visit our StackExchange proposed site, sign up and vote on 5 questions

adixon

  • I post frequently
  • ***
  • Posts: 314
  • Karma: 19
    • Blackfly Solutions
Re: odd behaviour: failed duplication in mailout
August 15, 2010, 11:15:48 am
Okay, thanks, i'll check for security updates.

Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviMail (Moderator: Piotr Szotkowski) »
  • odd behaviour: failed duplication in mailout

This forum was archived on 2017-11-26.