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  • Payment Processor Error message: 12
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Author Topic: Payment Processor Error message: 12  (Read 1046 times)

Whygee

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Payment Processor Error message: 12
August 15, 2010, 07:43:20 am
Hi,

We're getting this error message when trying to process a donation. I've tried to search the forum, but I haven't found anything. Has anybody seen this before?

Thanks.

Rahul Bile

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Re: Payment Processor Error message: 12
August 15, 2010, 09:45:58 pm
can you explain a bit more in detail. like which civicrm version, payment processor( google, paypal ) ? and also enable backtrace /debugging in global settings and  copy paste the error you get , that will be helpful to analyse the error.

Rahul.
Consider donating to CiviCRM if you use it. http://civicrm.org/donate

Whygee

  • Guest
Re: Payment Processor Error message: 12
August 16, 2010, 03:00:05 pm
Sorry, I wasn't sure if it was a common error. We use CiviCRM 3.1.3/Drupal 6.16 and our payment processor is IATS.

I will try to get the debugging log.

Thanks.

Whygee

  • Guest
Re: Payment Processor Error message: 12
August 25, 2010, 05:07:58 pm
Sorry if it's a dumb question, but I could I access those logs?

Thanks.

joshstuart

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Re: Payment Processor Error message: 12
September 16, 2010, 11:04:36 am
Getting this error too.  Was this ever figured out?

Whygee

  • Guest
Re: Payment Processor Error message: 12
September 16, 2010, 11:49:24 am
Well, it simply went away for me. I was only realted to a specific individual. I upgraded the code for my payment processor (IATS) and I've not seen this error again.

joshstuart

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    • ACORN Canada
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Re: Payment Processor Error message: 12
September 20, 2010, 11:48:45 am
I talked to IATS, they said it was 95% chance that the person mad maxed out their pre-authorizations limit.  That is, they had a large non-charge (like a deposit on a rental car) taking up space temporarily and that I would likely be able to process later in the week once it cleared. 

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  • Old sections (read-only, deprecated) »
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  • Payment Processor Error message: 12

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