CiviCRM Community Forums (archive)

We had the database working for months, and recently something has changed to create this issue.

I can pull up a member contact, but I am able to see only the summary tab. The tabs (such as Relationships, Groups, etc) that are populated (as indicated by the number next to the tab title - once clicked the spinning wheel shows up and then no data displays.

Looking at the HTML code, I get the crm-actions-ribbon, then the crm-block crm-content-block crm-contact-page div, followed by the footer div.

Within the crm-block crm-content-block crm-contact-page div, I get the right links to the tabs, such as #Relationships. I am speculating that the other tabs are activated via JavaScript? I have this JavaScript code at the end of contact-summary

                    cj('.columnheader').click( function( ) {
                        var aTagObj = cj(this).find('a');
                        if ( aTagObj.hasClass( "expanded" ) ) {
                            cj(this).parent().find('tr:not(".columnheader")').hide( );
                        } else {
                                cj(this).parent().find('tr:not(".columnheader")').show( );
                        }
                        aTagObj.toggleClass("expanded");
                        return false;
                    });

Where should I be looking for a problem?

Any additional direction? What am I hunting for? Seems that the JavaScript performs the tab change of screen, but doesn't set the correct data so instead it displays blank section.

I've tried disabling all other AJAX/jquery modules (views slideshow and jQuery UI), so that the only ones loading are the ones from CiviCRM.

There is a long function (trimmed due to forum space limitations) that gets called on mouseover which runs number of time setting variety of properties.

19(function(){var R=/((?:\((?:\([^()]+\)|[^()]+)+\)|\[(?:\[[^[\]]*\]|['"][^'"]*['"]|[^[\]'"]+)+\]|\\.|[^ >+~,(\[\\]+)+|[>+~])(\s*,\s*)?/g,L=0,H=Object.prototype.toString;var F=function(Y,U,ab,ac){ab=ab||[];U=U||document;if(U.nodeType!==1&&U.nodeType!==9){return[]}if(!Y||typeof Y!=="string"){return ab}var Z=[],W,af,ai,T,ad,V,X=true;R.lastIndex=0;while((W=R.exec(Y))!==null){Z.push(W[1]);if(W[2]){V=RegExp.rightContext;break}}if(Z.length>1&&M.exec(Y)){if(Z.length===2&&I.relative[Z[0]]){af=J(Z[0]+Z[1],U)}else{af=I.relative[Z[0]]?[U]:F(Z.shift(),U);while(Z.length){Y=Z.shift();if(I.relative[Y]){Y+=Z.shift()}af=J(Y,af)}}}else{var ae=ac?{expr:Z.pop(),set:E(ac)}:F.find(Z.pop(),Z.length===1&&U.parentNode?U.parentNode:U,Q(U));
All is good so far, even when I click on the tab. The spinning wheel shows, the screen refreshes, and no data pulls up.

I am looking for any hints at this point - what function is called on the click? I can't seem to get to it by setting Break on Next, as that's activated by the mouseover. So without knowing which of the many functions are called by the tab click, I am not sure where to set the break point in the script.

1. can u make sure you dont have any custom templates

2. can u clear out templates_c before doing anotehr test

3. can u reproduce the same stuff on demo and try to figure out why you are getting different behavior

thanx

lobo

sorry no idea. your best bet might be to get on IRC and ask one of us to take a look at the site. that might give us a few clues.

lobo