CiviCRM Community Forums (archive)

CiviCRMers:

ON a new install (3.2.2), am having trouble doing any import of contact data in Update or Fill mode.  Got the initial import done - no problems.  However, any attempt to add subsequent bits of the record, as we collect and clean data, always result in this error:

http://<sitename>/index.php?q=civicrm/import/contact might be temporarily down or it may have moved permanently to a new web address.

Error is the same whether we try to add one field or many...

Also, got onto this multiple-import approach as we were unable to do a 15-or-so field import as the initial import.  Got the same message above, so assumed we might have had some dirty data or something.  Subsequently, this appears to have not been the case...

Also, is there some documentation of this clause:  If a contact in the import file appears to be a duplicate of an existing CiviCRM
contact...  What, exactly, is the basis of the 'appearance of duplicate'?  I have assumed, as a working model, that lastname, firstname comparison would do the trick...  MUST it include the unique ID, which itself would be a bit of a mapping project?

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Seriously, has no one seen this?  As a CiviCRM 'progigal son', now back, this is most disconcerting...
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No responses?  About a day later, and after a lot of digging, we uncovered one or two improperly-encoded characters in our UTF8-encoded source file.  These were apparently the culprits, resulting in the above - not very informative - error message!