CiviCRM Community Forums (archive)

For anonymous users, I am getting an error when I submit any CiviContribution page.

The error is:
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Sorry. A non-recoverable error has occurred.
We can't load the requested web page. This page requires cookies to be enabled in your browser settings. Please check this setting and enable cookies (if they are not enabled). Then try again. If this error persists, contact the site adminstrator for assistance.

Site Administrators: This error may indicate that users are accessing this page using a domain or URL other than the configured Base URL. EXAMPLE: Base URL is http://example.org, but some users are accessing the page via http://www.example.org or a domain alias like http://myotherexample.org.

Error type: Could not find a valid session key.

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The URL is http://mygroup.com/civicrm/contribute/transact

The page works fine if I log in to Drupal first. ( If I log out, even on the same machine I get the error again )

I am using Drupal 6.16 and CiviCRM 3.2.2

I have already made sure that if someone uses "www.mygroup.com" they are redirected to "mygroup.com"   BTW: This site was just recently moved to a new URL.

My user table had the anonymous user as "uid=3". I updated that record to uid=0 and now the CiviContribute pages are working.

What is odd is I noticed the same issue on another environment, which is a fresh install of Drupal and CiviCRM. ( Changing the uid from 3 to 0 solved the issue there too. )

I also faced the same problem. my uid was changed to 7. I investigated and found it normally happens when you migrate the db from my location to another.

Check this
http://www.drupaler.co.uk/blog/missing-anonymous-user/463

Vikas

Mantra IT