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Author Topic: Question about statuses (added, pending, etc.)  (Read 666 times)

klkosi

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Question about statuses (added, pending, etc.)
September 06, 2010, 07:22:49 am
Dear All,

I am having an issue with the status of newly added contacts.  I have a number of contact groups set up, linked with different profiles and contribution pages/a payment processor that (seemingly) works (Paypal standard).  I did a test donation of $.01 yesterday evening and everything works as it should:  the donor navigates to the donation contribution page, makes a donation via Paypal standard, gets forwarded back to the web site and on the civicrm back-end, their name is recorded in the "Donor" contact list.  The problem is that, despite the completed payment and donation process, the donor's status in the contact group is still set at "pending."  I think I could manually change the status to added, but once more and more donations/memberships, etc. come in manually changing the statuses won't be practical.  Is there a way to automatically change a person's status in a contact group to "Added" once they complete a given transaction/fill out a given profile linked to that contact group and how can I go about setting this up?

I looked on the forum, but I was not able to find an existing answer to this question.

Thank you!!!

Dave Greenberg

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Re: Question about statuses (added, pending, etc.)
September 06, 2010, 10:15:41 am
Check this issue tracker item for info on expected behavior and configuration for this....

http://issues.civicrm.org/jira/browse/CRM-5905
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klkosi

  • I post occasionally
  • **
  • Posts: 46
  • Karma: 2
  • CiviCRM version: 3.2.2
  • CMS version: Drupal 6.19
Re: Question about statuses (added, pending, etc.)
September 06, 2010, 01:19:44 pm
Hi Dave -- Thank you for the link.  I applied the patches as instructed and I believe everything is now working perfectly -- I just did a test and the new person's status is "Added" :-)  Thank you so so sooooo much for the help.

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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM (Moderator: Dave Greenberg) »
  • Question about statuses (added, pending, etc.)

This forum was archived on 2017-11-26.