CiviCRM Community Forums (archive)

*

News:

Have a question about CiviCRM?
Get it answered quickly at the new
CiviCRM Stack Exchange Q+A site
This forum was archived on 25 November 2017. Learn more.
How to get involved.
What to do if you think you've found a bug.



  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using Core CiviCRM Functions (Moderator: Yashodha Chaku) »
  • Installing CIVI over existing instance
Pages: [1]

Author Topic: Installing CIVI over existing instance  (Read 522 times)

jawnski

  • I’m new here
  • *
  • Posts: 14
  • Karma: 4
    • California Association of HERS Raters
Installing CIVI over existing instance
September 10, 2010, 06:53:06 am
I installed a fresh version of Civicrm 3.1.5 in Joomla 1.5.2 and everything was going well for several months. Now, when I try to access  the civi component it says "loading" and it goes nowhere. When I click on something within civi I get "[an error occurred while processing this directive] "

Not sure what or how this happened since no new modules, plugins, extensions, or components were installed.

I can access the user directory and edit my profile on the front end. But I cannot get through the back end.

Question is, is there a way to simply re-install civi where it would access the existing database so that all that information is retained and whatever missing or misconfigured file is replaced? 

PHP version 5.2.13
Apache version 2.2.16
MySQL version 5.1.47-community-log


Donald Lobo

  • Administrator
  • I’m (like) Lobo ;)
  • *****
  • Posts: 15963
  • Karma: 470
    • CiviCRM site
  • CiviCRM version: 4.2+
  • CMS version: Drupal 7, Joomla 2.5+
  • MySQL version: 5.5.x
  • PHP version: 5.4.x
Re: Installing CIVI over existing instance
September 10, 2010, 08:02:41 am

1. make a backup of the db and site, make sure the backup is working as currently

2. do a new install with 3.1.x

3. switch databases and hope that things work

however in general if things just stop working, something somewhere did change :(

lboo
A new CiviCRM Q&A resource needs YOUR help to get started. Visit our StackExchange proposed site, sign up and vote on 5 questions
Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using Core CiviCRM Functions (Moderator: Yashodha Chaku) »
  • Installing CIVI over existing instance

This forum was archived on 2017-11-26.