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  • Odd CiviEvent issues
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Author Topic: Odd CiviEvent issues  (Read 1196 times)

anton

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Odd CiviEvent issues
September 11, 2010, 08:11:41 am
I'm having some issues with CiviEvent:

1) When going to going to set a location in the Event Location tab, I fill in a location or choose one of the template ones, but when I go to Save, CiviCRM "crashes" and just loads the Drupal site frontpage (/) - no CiviCRM menu bar. There is no error message to work from.

2) When enabling the "Pay Later" box I get the same problem.

I can't replicate this on the demo server and the rest of the installation seems OK. I am able to manually edit the setting in PhpMyAdmin but obviously this is far from desirable.

qjensen

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Re: Odd CiviEvent issues
September 14, 2010, 03:27:48 am
Are there any errors in the log files - sites/default/files/civicrm/templates_c/en_US/ConfigAndLog/?
Quint Jensen
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anton

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Re: Odd CiviEvent issues
September 14, 2010, 10:02:17 am
A few references to EventInfo.php but nothing helpful.

qjensen

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Re: Odd CiviEvent issues
September 15, 2010, 07:58:27 pm
Could you post the messages?
Quint Jensen
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anton

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Re: Odd CiviEvent issues
September 16, 2010, 03:57:43 am
OK, this is one such error:

Code: [Select]
Sep 10 15:17:50  [info] $backTrace = /civicrm/CRM/Core/Error.php, backtrace, 261
/civicrm/CRM/Utils/Type.php, fatal, 268
/civicrm/CRM/Utils/Request.php, validate, 100
/civicrm/CRM/Event/Page/EventInfo.php, retrieve, 59
/civicrm/CRM/Core/Invoke.php, run, 219
/civicrm/drupal/civicrm.module, invoke, 351
, civicrm_invoke,
/~/public_html/drupal-6.19/includes/menu.inc, call_user_func_array, 348
/~/public_html/drupal-6.19/index.php, menu_execute_active_handler, 18

I've taken most of the file path out for privacy reasons.

klkosi

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Re: Odd CiviEvent issues
September 24, 2010, 12:42:51 pm
I'm experiencing the same issue as your #1 mentioned above.  The thing is, this error -- the data not saving and getting transferred to the main page of the site -- seems to occur more or less randomly for me, as I was able to create 4 events pages so far despite this error sometimes occurring, but today I am trying to create two events templates and I keep experiencing this glitch in the "fees" section.

anton

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Re: Odd CiviEvent issues
September 27, 2010, 05:21:41 am
Yes, I get the same behaviour. The problem is that I can't replicate it on the demo server so it's hard to file an issue report.

I think that my problems started after upgrading my Drupal v6.19 from v6.15 - I notice you're using v6.19 as well so that is a possible link.

Question for admins: which version of Drupal does the demo server use?

Donald Lobo

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Re: Odd CiviEvent issues
September 27, 2010, 06:25:03 am

demo is running 6.17

we'll upgrade to the latest version soon

lobo
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qjensen

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Re: Odd CiviEvent issues
September 27, 2010, 01:53:27 pm
I'm running 6.19/3.22 on a site with a boatload of customizations and it is running well. You could try upgrading to the latest CiviCRM if you suspect a version issue.

Are you comfortable with any debug tools or simple customizations? I would be interested in seeing the data that is being passed to the retrieve function in EventInfo.php because it looks like some unexpected/wrong type data is being passed.
Quint Jensen
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anton

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Re: Odd CiviEvent issues
September 28, 2010, 04:31:02 am
I can't upgrade my version of CiviCRM - it produces a database error when running the upgrade script and I have to restore the backup. I am looking into this problem but I don't think it's related to the CiviEvent issues.

I don't know how to use debug tools... I thought about enabling debug on the site but it wouldn't be much help as the error kicks me off CiviCRM and back to the site root so I wouldn't be able to see the messages. Don't really know how to customise anything either - sorry...  :(

anton

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Re: Odd CiviEvent issues
September 30, 2010, 08:26:01 am
Regarding the "fees"  tab issues: I've found it works fine when using predefined Price Sets instead of the "Regular Fees" box.
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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviEvent (Moderator: Yashodha Chaku) »
  • Odd CiviEvent issues

This forum was archived on 2017-11-26.