CiviCRM Community Forums (archive)

Hi - can anyone shed any light on likely causes of the following.

Client sends out email with civicrm/profile/edit?reset=1&gid=28&id={contact.contact_id}&{contact.checksum}

Contact A clicks on link fills in info and saves, Contact B uses their link and ends up overwriting Contact A's data (resulting in two Contacts in DB with same name)

Contact C clicks on link, fills in form, saves, reclicks on link to check their data has been saved, sees Contact D's information.

Another contractor on this project had earlier made a comment that "After submission of intake form in ie it was not working some time. It was because of javascript error on website but that has been fixed now. And also i cleared the cache this is also the cause some time. cache should be clear weekly."

Does any of the above suggest the problem and/or solution?

I have tried to replicate the above by doing the following: grab 3 contacts (all with fuzion email addresses) - send an email using same content with checksum as used for others. Used each checksum link in a different browser, made changes and saved each in turn, and then reopened the form - in no cases did I observe any data other than that belonging to the correct person.

Given the data involved includes very confidential information we need to sort this.