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  • Contacts tab missing on new computer but present on legacy computer
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Author Topic: Contacts tab missing on new computer but present on legacy computer  (Read 724 times)

BarrySumpter

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Contacts tab missing on new computer but present on legacy computer
September 19, 2010, 12:03:50 am
Hi all,

Just started with civiCRM.
My admin setup an admin account but the contacts tabs won't show on my computer.
The tabs shows up on the amins computer as expected.

My admin can logon in the same way on my computer but the tabs still won't show.
So I've deduced the issues is my computer.

The only reference to the contact tabs are from a reference in the help file under 'tags'.

I've been in IT for 30 years and we can rest assured I'm NOT a kid with a new toy.

Any positive constructive suggestions would be greatly appreciated.

Any key words I can pass onto my admin or help references would be a great place to start.

Thank in advance,
      Barry G. Sumpter

Dave Greenberg

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Re: Contacts tab missing on new computer but present on legacy computer
September 19, 2010, 07:15:48 am
I'd start by comparing web browser and version (and make sure you are using a current version of the web browser - there have definitely been issues with IE6 which is quite out-dated). If that doesn't help, then try using current version of Firefox browser on your computer with the Firebug plugin and see if errors are reported by Firefox.

Posting a screenshot of the "problem" page - how it displays on your computer - would also help others know for sure what you're seeing.
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Donald Lobo

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Re: Contacts tab missing on new computer but present on legacy computer
September 19, 2010, 08:07:47 am

also ensure that u r accessing the site via the exact same url

lobo
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BarrySumpter

  • Guest
Re: Contacts tab missing on new computer but present on legacy computer
September 19, 2010, 02:01:32 pm
Righto!

Thanks gents.

Much appreciated.

Will do!

baz

BarrySumpter

  • Guest
Re: Contacts tab missing on new computer but present on legacy computer
September 19, 2010, 06:37:17 pm
Update to latest n greatest Firefox 3.5.13 ( as far as I know).

No help.

Was looking around and enabled Nice Menus.
That seemed to have worked.

I can now see the contact tab strip at the top.

---

No.  http://Http://myWebSite/Users/someencryptedtext
Does NOT show contact

But, http://myWebSite/civiCRM/Contact/view?reset=1&cid=1244
DOES show the contacts tab.

I certainly could have been confused as well as my admin as to which page is supposed to have the contact tab strip.

Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using Core CiviCRM Functions (Moderator: Yashodha Chaku) »
  • Contacts tab missing on new computer but present on legacy computer

This forum was archived on 2017-11-26.