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Author Topic: Pay-later participants not showing in public participant listing  (Read 678 times)

SarahG (FountainTribe)

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Pay-later participants not showing in public participant listing
October 05, 2010, 06:11:43 pm
I have a fee-based event that is configured to show the participant listing as part of the event description.  However, it is only listing participants who have paid upfront.

How can I get the "pay-later" participants to be listed?
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CiviTeacher.com

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Re: Pay-later participants not showing in public participant listing
October 07, 2010, 12:07:34 pm
Are their contributions associated with the participation still "Pending"?

If so, you may have to update the Contribution to "Complete".  Use the "Find Contributions" feature to accomplish this, then "Update to Complete" from the actions when you have found the contributions you wish to complete.
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SarahG (FountainTribe)

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Re: Pay-later participants not showing in public participant listing
October 08, 2010, 05:20:34 pm
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Are their contributions associated with the participation still "Pending"?
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 Yes, the contributions are still pending. This is because most people will be bringing a check to the entrance of the event, or will be sent a statement.

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If so, you may have to update the Contribution to "Complete".  Use the "Find Contributions" feature to accomplish this, then "Update to Complete" from the actions when you have found the contributions you wish to complete.
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This would mess up all the reports/searches for the bookkeeper about who has paid and who still owes money.

Most of this organization's events fall into the category of people choosing paying later, then bringing their money to the door, so this issue is having a serious impact.


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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviEvent (Moderator: Yashodha Chaku) »
  • Pay-later participants not showing in public participant listing

This forum was archived on 2017-11-26.