CiviCRM Community Forums (archive)

Hi all,

I could use some advice regarding errors that have recently cropped up in a CiviCRM installation. I'm having a devil of a time letting CiviCRM write to the templates_c directories.

I get the expected errors like:

user warning: Smarty error: problem writing temporary file '/home/mbadiversity/public_html/application/files/civicrm/templates_c/en_US/wrt4740de38eb45b'

which usually mean I have templates_c mis-configured. So, I recursively chmod 775 /home/mbadiversity/public_html/application/files/civicrm/templates_c/en_US

That works for one operation, then the write errors return. When I check to see what happened, the /home/mbadiversity/public_html/application/files/civicrm/templates_c/en_US directory has been chown'ed to apache. I've never noticed that before, so it seemed odd. Anyway, it seems to be the reason CiviCRM can no longer create any new directories under /home/mbadiversity/public_html/application/files/civicrm/templates_c/en_US

Has anyone else seen something similar?

TIA

civicrm does not delete directories EXCEPT when sent in the "directoryCleanup=1" option (and this was introduced so users would not have to struggle with web server permissioned files etc)

i would just give "777" permissions to the directory: /home/mbadiversity/public_html/application /files and then let civicrm take care of creating the sub dirs with the right permission etc. you might also want to check that the permission apache writes the files is good enough for it to read it also

lobo

http://wiki.civicrm.org/confluence/display/CRMDOC/Debug+Tools

If i had to guess the below is due to your apache umask settings. You might want to do a web search to figure out how to fix it

lobo