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  • problem with emails bounced - Drupal 6 and CiviCRM 3.14 Module
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Author Topic: problem with emails bounced - Drupal 6 and CiviCRM 3.14 Module  (Read 709 times)

kipper

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problem with emails bounced - Drupal 6 and CiviCRM 3.14 Module
October 18, 2010, 03:26:01 am
Hello,
Drupal 6 and CiviCRM 3.14 Module

I'm using an SMTP dedicated service and I'm receiving correctly SMTP and single trial email tests.

The strange thing is if I send emails to 50/60 receivers all emails are well received (I check in the report). If I send email to 100/150 or more receivers, more than half emails bounced and they are not shipped and of course not receveid.

Please notice that all email addresses have been taken by my business contacts but they did not subscribe. Could this be the reason why? I also inform you that I did not set the chrone job since I'm using the following url which works:
http://www.mydomain.com/index.php?q=civicrm/mailing/queue&reset=1

The SMTP dedicated service is a powerful service for no limit email shipment. Can anybody help me in understanding why that doesn't work?
Could there be something wrong with the present setting?
Emails come back could have an anti-spamming filter system?

It's important for you to know that some emails bounced in the first shipment, have been well received in the second shipment.

Thanks.


xavier

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Re: problem with emails bounced - Drupal 6 and CiviCRM 3.14 Module
October 18, 2010, 05:58:15 am
Hi,

1) What's the error message(s) in civicrm report ?
2)Can you get the log for the bounced emails from your smtp provider ? Without that, will be blackbox.

I'm assuming you haven't set up either the bounce processor. I'd strongly suggest you to follow the chapter about setting civimail properly, it will be needed, especially if you send "not unsolicited but not quite requested either" emails.

http://en.flossmanuals.net/CiviCRM/SystemConfiguration

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kipper

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Re: problem with emails bounced - Drupal 6 and CiviCRM 3.14 Module
October 25, 2010, 03:34:27 am
Many Thanks for you reply... xavier!

...sorry for my bad english...

I have the necessity of generate my Site Key!!! ...I there is frustrated for this problem ...beafore of send Mass Mailing to Group must configure Crontab on DreamHost and have the necessity of generate my Site KEY!!! ...I NOT realize on as logical is based this operation (optain site KEY...)

My CiviCRM 3.14 dbs is separate of Drupal 6.14 dbs...

Suggestions?

Many Thanks

Ciao
Kipper

xavier

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Re: problem with emails bounced - Drupal 6 and CiviCRM 3.14 Module
October 25, 2010, 09:32:27 am
Indeed you need a site key.

Please follow the steps there:
http://en.flossmanuals.net/CiviCRM/SystemConfiguration

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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviMail (Moderator: Piotr Szotkowski) »
  • problem with emails bounced - Drupal 6 and CiviCRM 3.14 Module

This forum was archived on 2017-11-26.