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Author Topic: No sign of mailing being sent  (Read 934 times)

bfi

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No sign of mailing being sent
October 22, 2010, 11:40:38 am
We sent an emails three days ago, and there is no sign that is processed whatsoever. we have tested multiple sendings since then and none have gone through. Our non-profit urgently needs to get emails out to network ASAP, and there is little i can find about fixing the issue.

The test emails work well, but not the actual bulk.

Thank you in advance for any advice or assistance.


Will
contact@bfi.org

petednz

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Re: No sign of mailing being sent
October 22, 2010, 11:41:37 am
what is the status of them in the 'Scheduled' mailing screen?
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pete davis : www.fuzion.co.nz : connect + campaign + communicate

bfi

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Re: No sign of mailing being sent
October 22, 2010, 12:37:46 pm
thanks, i didnt realize i could sort by scheduled before
message:
"Delivery has not yet begun for this mailing. If the scheduled delivery date and time is past, ask the system administrator or technical support contact for your site to verify that the automated mailer task ('cron job') is running - and how frequently"

petednz

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Re: No sign of mailing being sent
October 22, 2010, 12:58:09 pm
first guess is that your cron hasn't been set up (correctly)

best to read the book or check wiki

if you just want to fire out the messages anyhow, you can trigger it through the url eg yoursite/civicrm/mailing/queue&reset=1

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bfi

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Re: No sign of mailing being sent
October 22, 2010, 01:25:55 pm
and what about stopping an email blast once it has begun, any suggestions?

Kiran Jagtap

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Re: No sign of mailing being sent
October 23, 2010, 03:08:40 am
I guess you could perform 'Cancel' action from Scheduled and Sent Mailings.

you could find 'Cancel' action from 'Scheduled and Sent Mailings' -> selector Action -> more -> Cancel

hope this help

kiran 
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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviMail (Moderator: Piotr Szotkowski) »
  • No sign of mailing being sent

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