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  • Problem with EmailProcessor
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Author Topic: Problem with EmailProcessor  (Read 1211 times)

NicolasConte

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Problem with EmailProcessor
October 24, 2010, 05:42:39 am
hi

i am kinda drupal and civicrm noob. i tried to set up emailprocessor to retrieve emails and store them with the right account, but i can get it to retrieve emails.

when i use the test link:
http://domain/sites/all/modules/civicrm/bin/EmailProcessor.php?name=username&pass=password&key=site_key&emailtoactivity=1

i get his error: ERROR: Invalid username and/or password

i used admin as user, is that ok? i tried other users too, but they all dont work

any ideas?

thanks, regards,
conte

Hershel

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Re: Problem with EmailProcessor
October 24, 2010, 06:18:20 am
You appear to have the URL correct. You just need to make 100% sure that the username and password are correct. I would suggest changing your password, even just temporarily, to something simple with just letters and then try again the URL to see if you can get it to work.
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NicolasConte

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Re: Problem with EmailProcessor
October 24, 2010, 07:06:29 am
hi

i have no idea why, but that worked. thanks a lot

do you know a good walkthrough that i can make this automated?

thanks
conte

Hershel

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Re: Problem with EmailProcessor
October 24, 2010, 07:10:29 am
> i have no idea why, but that worked. thanks a lot

My pleasure.

> do you know a good walkthrough that i can make this automated?

No, sorry.
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NicolasConte

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Re: Problem with EmailProcessor
October 24, 2010, 07:56:47 am
hi

another thing. i set my email accounts as imap in civicrm. i just noticed that i took all emails from my server and all in my outlook are gone too. where are they and why did civicrm do that?

regards,
conte

Rahul Bile

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Re: Problem with EmailProcessor
October 24, 2010, 07:57:30 am
NicolasConte,

Quote
do you know a good walkthrough that i can make this automated?

-- you need to setup a cron for the same.


Rahul.
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Hershel

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Re: Problem with EmailProcessor
October 24, 2010, 08:13:47 am
Regarding IMAP, I do not know--you might want to discuss that with your host, but CiviCRM actually can't take emails from Outlook on your PC--that's not possible.

Regarding automation, rahulbile is correct--you need a cron job. I mistakenly thought you were asking how to automate the creation of that cron job.

Anyhow see here for how to setup the cron job: http://wiki.civicrm.org/confluence/display/CRMDOC32/CiviMail+Installation#CiviMailInstallation-SettingUptheCronJob
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NicolasConte

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Re: Problem with EmailProcessor
October 24, 2010, 11:14:17 am
hi

with imap outlook and webmail get syncronized. for some reason civicrm takes the message from server and therefore it also disappears in outlook.

i set up two mail accounts in civicrm. same domain, both with imap. civicrm takes messages from one like it is pop3. why?

thanks,
conte

xavier

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Re: Problem with EmailProcessor
October 24, 2010, 12:46:56 pm
Hi,

In imap, it moves the messages to folders (processed and ignored)

X+

P.S. Why would you want to want to access to the mailbox dedicated to the bounces for civicrm ?
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NicolasConte

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Re: Problem with EmailProcessor
October 24, 2010, 11:52:11 pm
hi

i didnt make a seperate mailbox for civicrm so far.

what would you recommend. a seperate mailbox, to which i forward the mails i want civicrm to process? will the forwarded emails look "good" in civicrm or will there be always fwd and such things in header?

but i still setup my office@mydomain.com email adress for as default, right?

regards,
conte
« Last Edit: October 24, 2010, 11:56:00 pm by NicolasConte »

xavier

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Re: Problem with EmailProcessor
October 25, 2010, 01:08:10 am
Hi,

So that's to manage incoming emails (as opposed to bounces) ?

Been a discussion recently on that, I seem to remember you need to put it as a non default email (otherwise, that's for the bounces) and add a parameter (definitely need it on the cli version). Brian modified the code for the next 3.3 version.

As for how I used it: I have a subfolder "civicrm" in my mailbox, a getmail that fetches this folder on the server into a mailbox and I created a new mailbox "Maildir" on the sever for that. Main reason: didn't want to leave the password of my mailbox in civicrm, felt more comfortable in a config file for getmail.

I'll probably go back to it, and create proper "inbox" mailboxes (eg. office)
X+
-Hackathon and data journalism about the European parliament 24-26 jan. Watch out the result

NicolasConte

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Re: Problem with EmailProcessor
October 25, 2010, 07:03:44 am
thanks for answer xavier, but i dont understand it

can anyone else help me with my question?

regards,
conte

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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviMail (Moderator: Piotr Szotkowski) »
  • Problem with EmailProcessor

This forum was archived on 2017-11-26.