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  • Successful installation blank page when access via Joomla admin
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Author Topic: Successful installation blank page when access via Joomla admin  (Read 8275 times)

adycousins

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Successful installation blank page when access via Joomla admin
October 25, 2010, 05:28:34 am
My Civicrm installation returns a blank page when accessing it from the Joomla administrative back end.
I have checked all other posts that mention a blank page on this forum and attempted all solutions proposed without success.
I've successfully installed Civicrm on my shared hosting package (lunarpages). When install it on my dedicated server it appears to be sucessful, I cannot locate any missing files. The permissions are identical on both installations. My dedicated server meets all the specifications. There is nothing in my error logs relating to Civi. Are there any suggestions as to what the cause may be?

mdmiller1

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Re: Successful installation blank page when access via Joomla admin
October 26, 2010, 09:30:28 am
I was having a similar issue, for some reason the base url didn't set properly.  I got to it here:
administrator/index2.php?option=com_civicrm&task=civicrm/admin/setting/url&reset=1&

my corrected path that fixed all the blank pages and missing menus was: http://www.mysite.com/administrator/components/com_civicrm/civicrm/

lcdweb

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Re: Successful installation blank page when access via Joomla admin
October 26, 2010, 12:15:05 pm
make sure you're running php5 and mysql5
support CiviCRM through 'make it happen' initiatives!
http://civicrm.org/mih

adycousins

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Re: Successful installation blank page when access via Joomla admin
October 27, 2010, 03:24:35 am
I have php  5.2.10  and mysql 5.0.45  installed

adycousins

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Re: Successful installation blank page when access via Joomla admin
October 27, 2010, 03:29:23 am
Quote from: mdmiller1 on October 26, 2010, 09:30:28 am
I was having a similar issue, for some reason the base url didn't set properly.  I got to it here:
administrator/index2.php?option=com_civicrm&task=civicrm/admin/setting/url&reset=1&

my corrected path that fixed all the blank pages and missing menus was: http://www.mysite.com/administrator/components/com_civicrm/civicrm/
Thanks - Could you explain more what you mean? this URL: administrator/index2.php?option=com_civicrm&task=civicrm/admin/setting/url&reset=1&
produces the same blank page.

administrator/components/com_civicrm/civicrm/ simply takes me to an index of the files in that folder

adycousins

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Re: Successful installation blank page when access via Joomla admin
October 27, 2010, 04:09:36 am
I've checked the base URl setting etc in civicrm.settings.php - they are all correct.

brody_zen

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Re: Successful installation blank page when access via Joomla admin
October 28, 2010, 09:21:57 am
php= 5.2.14
mysql= 5.1.48

brody_zen

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Re: Successful installation blank page when access via Joomla admin
October 28, 2010, 10:47:13 am
I went to mysite/componenets/civicrm/administer/configure/global settings/resource urls

but it wont let me change them.

It also says

Default values will be inserted the first time you access CiviCRM - based on the CIVICRM_UF_BASEURL specified in your installation's settings file (civicrm.settings.php).

So i pulled that file down and updated the numeric ip/subfolder address with the domain name.
 * CIVICRM_UF_BASEURL - home URL for your site:
 *      define( 'CIVICRM_UF_BASEURL' , 'http://www.example.com/civicrm/standalone/' );
 */
define( 'CIVICRM_UF_BASEURL'      , 'http://www.mysite.com/' );

/*


Still no luck.

isherwood

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Re: Successful installation blank page when access via Joomla admin
October 27, 2011, 03:28:07 pm
Bump. I've moved my development site to the root directory and I had to reinstall to get at the back-end panel. All I can see is the home screen, though. Anything in the admin menu results in a white page.

Update: I'm unable to rebuild the admin menu, and this is the problem. My menu items all show the subdirectory in the URL. I've tried following this guide, but I only get white screens when visiting the links provided.

Update again: I've temporarily solved the problem with a server redirect.
« Last Edit: October 27, 2011, 04:15:57 pm by isherwood »

lcdweb

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Re: Successful installation blank page when access via Joomla admin
October 28, 2011, 06:48:59 am
re: the menu --
go to:
http://yoururl.org/administrator/?option=com_civicrm&task=civicrm/admin/menu&reset=1

then edit and save one of the menu items (it's sufficient to just click edit and save -- you don't have to actually change something)

that will rebuild the menus.
support CiviCRM through 'make it happen' initiatives!
http://civicrm.org/mih

isherwood

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Re: Successful installation blank page when access via Joomla admin
October 31, 2011, 07:06:58 pm
Very nice! Thank you.

For other novices, I had to right-click a menu item to find the edit option.
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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Installing CiviCRM »
  • Joomla! Installations (Moderator: Deepak Srivastava) »
  • Successful installation blank page when access via Joomla admin

This forum was archived on 2017-11-26.