CiviCRM Community Forums (archive)

*

News:

Have a question about CiviCRM?
Get it answered quickly at the new
CiviCRM Stack Exchange Q+A site

This forum was archived on 25 November 2017. Learn more.
How to get involved.
What to do if you think you've found a bug.



  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using Drupal Modules (Moderator: Donald Lobo) »
  • reversing group membership cancellation
Pages: [1]

Author Topic: reversing group membership cancellation  (Read 819 times)

frock

  • I’m new here
  • *
  • Posts: 6
  • Karma: -1
reversing group membership cancellation
October 25, 2010, 03:00:13 pm
is it possible to undo a mass cancellation of group members? one of my helpers was trying to delete two people from our newsletter subscribers group & somehow managed to delete everyone :( since it is several hundred contacts, we would prefer not to have to re-join each contact manually, but so far i haven't been able to find a way to undo the action.

i tried doing an advanced search, for cancelled group memberships on the date that it happened, but it returned no results which seemed strange; i then broadened the date by several days but still no results. i also tried searching in the change log for changes done by that username, but it also returned no results - which makes me think that the advanced search is not very accurate, as i know that there should be results for these searches (unless i'm misunderstanding what it means).

we are running CiviCRM 2.2.1 in combination with 6.

Donald Lobo

  • Administrator
  • I’m (like) Lobo ;)
  • *****
  • Posts: 15963
  • Karma: 470
    • CiviCRM site
  • CiviCRM version: 4.2+
  • CMS version: Drupal 7, Joomla 2.5+
  • MySQL version: 5.5.x
  • PHP version: 5.4.x
Re: reversing group membership cancellation
October 26, 2010, 10:09:14 am

check the mysql table civicrm_subscription_history

you should be able to undo the mass cancellation using info in that table. u'll need to be pretty savvy with sql to do the needful

lobo
A new CiviCRM Q&A resource needs YOUR help to get started. Visit our StackExchange proposed site, sign up and vote on 5 questions

Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using Drupal Modules (Moderator: Donald Lobo) »
  • reversing group membership cancellation

This forum was archived on 2017-11-26.