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Author Topic: Donation forms referencing old url  (Read 1785 times)

brody_zen

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Donation forms referencing old url
October 28, 2010, 09:04:08 am
I built my joomla site in a sub folder on my server. everything worked great. It is a joomla site.
Then i Pointed the domain at the site. Now when i go to confirm a donation i get this message;

Sorry. A non-recoverable error has occurred.
We can't load the requested web page. This page requires cookies to be enabled in your browser settings. Please check this setting and enable cookies (if they are not enabled). Then try again. If this error persists, contact the site adminstrator for assistance.

Site Administrators: This error may indicate that users are accessing this page using a domain or URL other than the configured Base URL. EXAMPLE: Base URL is http://example.org, but some users are accessing the page via http://www.example.org or a domain alias like http://myotherexample.org.

Error type: Could not find a valid session key.


When i checked the address bar it is displaying the numeric address/subfolder i used to build the site.

how can i correct this.

thanks in advance rik

Kurund Jalmi

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Re: Donation forms referencing old url
November 01, 2010, 03:05:49 am
Did you try menu rebuild? Please check http://wiki.civicrm.org/confluence/display/CRMDOC32/Moving+an+Existing+Installation+to+a+New+Server+or+Location

HTh
Kurund
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brody_zen

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Re: Donation forms referencing old url
November 01, 2010, 03:26:41 pm
I have not. That looks fairly difficult. but i will give it a shoot. thanks.

lcdweb

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Re: Donation forms referencing old url
November 07, 2010, 07:34:30 pm
also make sure the two civicrm.settings.php file reference the correct url
you likely installed civicrm using the IP, so that is what is in the settings. civi references the site url, so you will need to update the files and settings accordingly.

see also: http://wiki.civicrm.org/confluence/display/CRMDOC32/Moving+an+Existing+Installation+to+a+New+Server+or+Location

you aren't actually moving anything, and your folder locations haven't changed, but the url related details will need to be addressed.
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  • Donation forms referencing old url

This forum was archived on 2017-11-26.