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Author Topic: Fatal error: Uncaught exception 'Exception'  (Read 2607 times)

NicolasConte

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Fatal error: Uncaught exception 'Exception'
November 03, 2010, 03:01:16 am
hi

i tried to set up email2acticity but get this error message. any idea what i can do?

Fatal error: Uncaught exception 'Exception' with message 'Unknown protocol ' in /kunden/251568_1030/webseiten/crm/modules/civicrm/CRM/Mailing/MailStore.php:84 Stack trace: #0 /kunden/251568_1030/webseiten/crm/modules/civicrm/bin/EmailProcessor.php(121): CRM_Mailing_MailStore::getStore('default') #1 /kunden/251568_1030/webseiten/crm/modules/civicrm/bin/EmailProcessor.php(96): EmailProcessor::_process(false, Object(CRM_Core_DAO_MailSettings)) #2 /kunden/251568_1030/webseiten/crm/modules/civicrm/bin/EmailProcessor.php(277): EmailProcessor::process(false) #3 {main} thrown in /kunden/251568_1030/webseiten/crm/modules/civicrm/CRM/Mailing/MailStore.php on line 84

thanks
conte

xavier

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Re: Fatal error: Uncaught exception 'Exception'
November 03, 2010, 03:12:16 am
Don't run Email2activity, that's EmailProcessor the one that is maintained.

Could you update the doc if you saw it somewhere ?

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NicolasConte

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Re: Fatal error: Uncaught exception 'Exception'
November 03, 2010, 03:20:35 am
my mistake, of course i run emailprocessor not email2activity

what do you mean with updatting the doc?

thanks
conte

xavier

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Re: Fatal error: Uncaught exception 'Exception'
November 03, 2010, 03:34:33 am
In the wiki or somewhere, seems to be that Email2activity is described instead of EmailProcessor. This should be corrected if you stumble upon them.

As for your error, not sure, check the book, looks like you haven't properly setup the mail.

Try to follow these steps, might have missed something:
http://en.flossmanuals.net/CiviCRM/SystemConfiguration

X+

-Hackathon and data journalism about the European parliament 24-26 jan. Watch out the result

NicolasConte

  • Guest
Re: Fatal error: Uncaught exception 'Exception'
November 03, 2010, 03:38:39 am
hi

already checked that site, did not find anything.

i made one mistake at installation. i put civicrm in /modules and not sites/all/modules

might this be a problem?

conte

NicolasConte

  • Guest
Re: Fatal error: Uncaught exception 'Exception'
November 03, 2010, 05:18:50 am
i just put civicrm in the right directory, but still got the same error message. so that wasnt the problem.

conte

NicolasConte

  • Guest
Re: Fatal error: Uncaught exception 'Exception'
November 03, 2010, 05:58:46 am
hi

i just resolved the problem. had a little stupid mistake in my email configuration.

thanks guys
conte

seashell

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Re: Fatal error: Uncaught exception 'Exception'
January 10, 2011, 11:01:07 am
We are having the same problem, same error what setting was misconfiguration.

Quote from: NicolasConte on November 03, 2010, 05:58:46 am
hi

i just resolved the problem. had a little stupid mistake in my email configuration.

thanks guys
conte

CaseyE

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Re: Fatal error: Uncaught exception 'Exception'
February 02, 2011, 02:47:52 pm
I had a similar problem that was occuring because my web host had traffic on port 993 blocked.  Ask your host to unblock port 993 (if your email account is SSL IMAP) and see if this resolves the problem.

You can test if the port is blocked by running the command in the shell:

$ openssl s_client -crlf -connect imap.gmail.com:993
or
% telnet imap.gmail.com 993

(one or the other should work)
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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Installing CiviCRM »
  • CiviMail installation and configuration (Moderator: Donald Lobo) »
  • Fatal error: Uncaught exception 'Exception'

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