CiviCRM Community Forums (archive)

I am desperately trying to make this string {ts}Date{/ts}: <strong>{$receive_date|crmDate}</strong><br /> taken from tankyou.tpl display the contribution create date within the contributions_receipt (online) email (template), but it doesnt work at all.
Am I doing anything wrong here since the underlying function is public and putting in the onbehalf name and adress variables do work without problems.
Could anyone step down to help me in that case since sending out a confirmation receipt without the corresponding date of creation is quite pathetic.
p.s: trying to use $created_date did also fail.

Many, many thanks,
digitracer

Edit: I just noticed that the contributions_receipt (online) email template per default includes $receive_date further down the lines already (within an if clause) so that it should show up in my case since this date is being displayed at the online confimation messages. Could it be a bug or am I missing something here?

Hi,

The demo doesn't send emails indeed (for obvious spam protection)

Try adding {debug} at the top of your template , it should dump all the available variables in your template (should work for email templates as well, never tried)

X+

I found this thread http://forum.civicrm.org/index.php/topic,15300.0.html were it is said that "received_date" is off due to a bug. Can anyone plaese confirm that this bug is still to work on, so that I no longer have to search and wait for any short term solution! On the release notes of 3.2.4 I could not find any word about it.

We started with civi half a year ago collecting a bigger user base since and we found that civi has a huge potential and scope in serving to our needs. Now that we want to get deeper into civi, wherever we go we get stuck in the mud. Thats no more fun to be honest. So could someone please take care about the nitty gritty details telling me how to get a date displayed on an email contribution receipt/invoice!

Thanks in advance,
digi

I thought that these comments would come, but you are not hitting the point.

The point here is that the variable we are talking about the whole time has been put into that template by default, is showing up online properly but no longer via the email template.

I don't think that it is up to us users to fix this issue. And I am not alone with this problem since others have already asking for a token for "current date".

And if civi advertisements are telling about automatik mailing of contribution receipts, I think one can expect that a date is incuded in such kind of mails.

I really appreciate the developers hard work on civicrm and what has been achieved, but if you are telling that not out of the box means that one has to hack the given code wherever you want to achieve what can be expected from an application like civi, I don't agree with you.

But now instead of focussing to solve a problem I am shure all other users will have as well we are talking about where user support begins or ends.

Taking about professional providers is kind of ironic for a project like ours where we try to help pupils to attend free of charge mentoring programs for which we ourselves are looking for funding with the use of civicrm.

So if we cannot expect that little help here in this forum how can we ask for support from providers.

digi

Lobo,

thanks so much for taking care. Don't quite know how to respond.

As to your test: this is exactly what I get displayed as confirmation on screen. At our corresponding email the date information line is simply missing. Got lost on the way. I have tested all the other date variables as well and set up a new contribution includin membership. There the dates are also missing - even online. We have updated on 3.2.3 just recently and tested the contributions on on two independent installations.

If you say, that you get that date line on the email confirmation the problem looks like most likely to be found somewhere in our civi installations, but that would be beyond my horizon.

The only problem is that fundraising in Germany with such kind of receipts would end up in endless complaints an just one time contributions.

Don't know what to do now.