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  • problem with creating new group for civimail
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Author Topic: problem with creating new group for civimail  (Read 3327 times)

triplehenry

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problem with creating new group for civimail
November 26, 2007, 12:06:48 am
Hi,

After the upgrade to 1.9 from 1.8, when I try to create a new group, there is no Mailing List checkbox, or any checkbox for that matter, in the Group Type field.  This is a problem because when I try to send out a mail with civimail, the Mailing Recipients fields are completely blank.  Please Advise.

Thanks. 

Piotr Szotkowski

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Re: problem with creating new group for civimail
November 26, 2007, 12:13:03 am
1. Are you sure you overwrote your 1.8 installation with the 1.9 tarball contents (i.e., upgraded the CiviCRM files)?

2. Are you sure you deleted the Smarty template cache contents?
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triplehenry

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Re: problem with creating new group for civimail
November 26, 2007, 12:59:56 am
1. Yes

2. Yes, I believe so.  I followed the steps and added "sessionReset=2&directoryCleanup=1" at the end of the URL string.



Donald Lobo

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Re: problem with creating new group for civimail
November 26, 2007, 08:38:49 am

can you ensure that you have the debug flag on in administer civicrm >> global settings >> debugging

the two url options only work when debugging is turned on

lobo
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triplehenry

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Re: problem with creating new group for civimail
November 26, 2007, 12:23:07 pm
Yes, I made sure that I enabled debugging.

triplehenry

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Re: problem with creating new group for civimail
November 26, 2007, 02:03:47 pm
I just noticed that the CiviCRM OG Sync module was added due to the upgrade.  Do I need to enable this and configure it correctly to fix the problem I am having? Or is it irrelevant?

Donald Lobo

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Re: problem with creating new group for civimail
November 26, 2007, 03:38:52 pm

no. this is irrelevant
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Piotr Szotkowski

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Re: problem with creating new group for civimail
November 27, 2007, 02:15:43 am
You most probably either didn’t upgrade your database or something broke with the upgrade.

Can you check whether your civicrm_option_value table contains the proper entry?

Code: [Select]
SELECT * FROM civicrm_option_value WHERE label = 'Mailing List';
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triplehenry

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Re: problem with creating new group for civimail
November 27, 2007, 12:00:44 pm
Yes, it contains both "Mailing List" and "Access Control".  Here is the link to what I am looking at: http://pluto.dev0.t324.com/civimail.jpg

triplehenry

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Re: problem with creating new group for civimail
November 27, 2007, 01:17:56 pm
So I think I figured it out.  I noticed that the group_type entry in civicrm_option_group had a different value for the domain_id as the rest of the entries.  I changed it to match the other entries and now I am able to see the checkboxes and fields that were missing from before.  Thanks for all your help! Hopefully I won't encounter anymore problems.

Piotr Szotkowski

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Re: problem with creating new group for civimail
November 27, 2007, 10:11:55 pm
Hm, that’s interesting. The upgrade script should set @domain_id to the proper value. Do you have many domain_ids in civicrm_domain?

If so, what values, which one was the proper one and which was got (wrongly) used by the upgrade script?
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triplehenry

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Re: problem with creating new group for civimail
November 28, 2007, 01:11:29 am
Yes, there seems to be 172 (which was also the same value I changed for group_type) domain_ids in civicrm_domain. The value 1 is the correct one with all the correct info.  All the other values have a bunch of NULLs and FIXMEs.
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  • Upgrading CiviCRM (Moderator: Deepak Srivastava) »
  • problem with creating new group for civimail

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