CiviCRM Community Forums (archive)

Hi - hoping piotr can offer an insight. All the systems on our own server work fine. Just trying to get things humming on another site on someone else's server. Using a Google App mailbox for the email processing.

When I send an email with a known non-existent address I am not getting a bounce, but when i hit reply to the same email from a correct address it correctly goes to the google mailbox and gets processed and sent on to the 'from address'

So Eileen suggested I post a sanitised header in forums and say that "I can e-mail bound address & it gets there"

So this is the header of the one that gets delivered to a real address (obviously) and which when replied to, get to the google mailbox awaiting 'email processing'. The one to a non-existent email does not get to the google mailbox.

Hope that is making sense. Not sure how much you need or whether the below is sufficiently sanitised. Hope so

To: Peter Davis <xxxxxxxxxxx>
Subject: test reply2
MIME-Version: 1.0
Content-Type: multipart/alternative;
 boundary="=_4deefe2540d7f876c91e8cf25dd22b7e"
Reply-To: canmail+r.21.33.9bdd49a75ac3cb52@yyyyyyyyy
From: "Peter Davis" <xxxxxxxxxxxxx>
List-Unsubscribe: <mailto:canmail+u.21.33.9bdd49a75ac3cb52@yyyyyyyy>
Precedence: bulk
X-CiviMail-Bounce: canmail+b.21.33.9bdd49a75ac3cb52@yyyyyyyyy
Date: Fri, 12 Nov 2010 22:31:25 +1300
Message-Id: <20101112093127.5719111CC8D@mail3.zzz.com>
X-egressive-MailScanner: Found to be clean
X-egressive-MailScanner-From: peter.davis@xxxxxxxxxx
X-Spam-Status: No

Hey X - yep definitely - we think the 'spam assinator' or whatever on the server is interfering with the return path and inserting only the 'from address' regardless of settings.

I suspect all is good at civi end and just got this from the drupal configurers/hosting company

We have identified the issue - it's not the spam filter, but the SMTP
sender on our webservers that is causing the issue with the Return-Path
header.

We use a small SMTP sender (SSMTP) which has been working well up until
now - but it doesn't pass through the return path that CiviCRM .  We'll
replace it with one that does.