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  • CiviCRM Community Forums (archive) »
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  • Internationalization and Localization (Moderators: Michał Mach, mathieu) »
  • Chinese characters in mailing Subject
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Author Topic: Chinese characters in mailing Subject  (Read 1962 times)

eggtart

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Chinese characters in mailing Subject
November 17, 2010, 07:12:02 pm
It seems that we can only enter a maximum of 8 Chinese characters in the Subject line.  Anything more and the whole Subject line will be blanked out in the actual email sent out.  Suspect that there are some issues with the routine that checks the length of the Subject line.  

Please help!

Thanks,
Richard
« Last Edit: November 17, 2010, 10:15:32 pm by eggtart »

Kiran Jagtap

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Re: Chinese characters in mailing Subject
November 17, 2010, 09:04:24 pm
Hello Richard,

You might want to give some sample subjects, which might help us to debug.

thanks,
kiran
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Kiran Jagtap

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Re: Chinese characters in mailing Subject
November 17, 2010, 09:06:58 pm
does that subject works for 'Send an Email' functionality ?

You could find this from Contact Summary or Find Contact -> Search -> actions -> Send Email To Contacts.

kiran
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eggtart

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Re: Chinese characters in mailing Subject
November 17, 2010, 10:15:03 pm
Also does not work on "Send an email" activity for individual contacts.

E.g. "香港香港香港香港" is ok, but "香港香港香港香港香" is not ok (Subject will be blank).


Thanks!

Kiran Jagtap

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Re: Chinese characters in mailing Subject
November 17, 2010, 10:33:22 pm
Hello Richard,

Could you please give some insight / details about your mail account.

thanks,
kiran
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eggtart

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Re: Chinese characters in mailing Subject
November 17, 2010, 10:35:56 pm
Hi Kiran,

Not sure exactly what you are looking for.  It is a fairly standard setup and we are using Qmail.


Thanks!

Kiran Jagtap

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Re: Chinese characters in mailing Subject
November 17, 2010, 10:38:45 pm
could you check related url : http://drupal.demo.civicrm.org/civicrm/admin/setting/smtp&reset=1

and let us know which 'Outbound Mail' setting option you are using.

thanks

kiran
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eggtart

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Re: Chinese characters in mailing Subject
November 17, 2010, 10:49:05 pm
SMTP
localhost port 25
with Authentication

eggtart

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Re: Chinese characters in mailing Subject
November 17, 2010, 11:54:24 pm
Btw, I wrote a PHP program to send out an email using Qmail on localhost:25 and it is ok.  The subject comes out correctly.

Kiran Jagtap

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Re: Chinese characters in mailing Subject
November 18, 2010, 03:02:45 am
We have filed issue here : http://issues.civicrm.org/jira/browse/CRM-7108

kiran
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