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Author Topic: White screen on account create / error log msg  (Read 1321 times)

Laryn

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  • Posts: 192
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    • CEDC
  • CiviCRM version: 4.6.x
  • CMS version: Drupal 7
White screen on account create / error log msg
December 03, 2007, 03:34:23 pm
We're getting a white screen on account create (using civicontribute pages w/ profiles in them) we get through two pages and after confirmation page we get the white screen.

error log says:
Code: [Select]
[Mon Dec 03 07:12:18 2007] [error] PHP Fatal error:  Cannot use object of type CRM_Contribute_Form_Contribution_Confirm
as array in /dir/httpdocs/sites/all/modules/civicrm/CRM/Contribute/Form/Contribution/Confirm.php on line 563, referer:
https://www.site.org/civicrm/contribute/transact?_qf_Confirm_display=true&qfKey=7a5d1788f2be79f2ed88b7e46cf00c99
Trying to troubleshoot, I'm not sure exactly when this began (It was working on this install previously)...perhaps after I installed a few other test domains as multisite. Any advice?

I found this: http://wiki.civicrm.org/confluence/display/CRMDOC/Multi-site+Blank+Page which is a similar result but a different error message.
CEDC...social justice by design

*Get support on the new CiviCRM help site. /laryn

Laryn

  • I post frequently
  • ***
  • Posts: 192
  • Karma: 4
    • CEDC
  • CiviCRM version: 4.6.x
  • CMS version: Drupal 7
Re: White screen on account create / error log msg
December 03, 2007, 05:59:32 pm
I tried moving the module to /sites/default instead of /sites/all to disable multisite, emptied sessions table, cleared local cache, turned off drupal cache... but I'm still getting the white screen.
CEDC...social justice by design

*Get support on the new CiviCRM help site. /laryn

Laryn

  • I post frequently
  • ***
  • Posts: 192
  • Karma: 4
    • CEDC
  • CiviCRM version: 4.6.x
  • CMS version: Drupal 7
Re: White screen on account create / error log msg
December 05, 2007, 08:09:02 am
Well, unfortunately I can't tell anyone who may have this problem in the future what the exact issue was. I un-did all my multisite setup completely, but it seemed to be giving the same error, same white screen... I noticed there was a slight update in the CiviCRM and figured it was a good a time as any to drop those files in, so I followed the upgrade steps and it wiped out the problem... Registrations working again.

I have now noticed one thing that may be a bug, but I'll post that in it's own thread.
CEDC...social justice by design

*Get support on the new CiviCRM help site. /laryn
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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
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  • Using CiviContribute (Moderator: Donald Lobo) »
  • White screen on account create / error log msg

This forum was archived on 2017-11-26.