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  • Cannot Install, either way...
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Author Topic: Cannot Install, either way...  (Read 4282 times)

hp3kman

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Cannot Install, either way...
May 08, 2007, 03:54:09 pm
Really looking forward to trying this out; seems to be exactly what I'm looking for.

However, I cannot get it to install. I have tried:

1) Installation thru component installer

I get the /media error, so then I tried the manual installation

2) Manual Installation

Fails w/ a 500 Internal server error

My System info is:

Joomla Version: 1.0.12

PHP: 4.3.11
MySQL: 5.0.18

My PHP.ini File reads:

register_globals = off
allow_url_fopen = off
expose_php = Off
max_input_time = 60
variables_order = "EGPCS"
extension_dir = ./
upload_tmp_dir = /tmp
precision = 12
SMTP = relay-hosting.secureserver.net
url_rewriter.tags = "a=href,area=href,frame=src,input=src,form=,fieldset="

[Zend]
zend_extension=/usr/local/zo/ZendExtensionManager.so
zend_extension=/usr/local/zo/4_3/ZendOptimizer.so

The only thing I can think of that isn't standard Joomla is that my prefix is dev_ instead of mos_, but from what I can see, the install should be pulling this from the Joomla configuration file, so I don't think that's it.

Would Zend Optimizer have anything to do w/ this???

I can see that this is a VERY extensive component, but it's worth my time to get this up an running so I can put it thru it's paces to see if it's what I think it can be for my organization.

Any help would be appreciated!

Donald Lobo

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Re: Cannot Install, either way...
May 08, 2007, 04:24:50 pm

can u check your error logs and see what the 500 internal server error was. Most likely you are either running out of memory or exceeding the execution time limit. I would adjust both to be safe

lobo
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hp3kman

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Re: Cannot Install, either way...
May 09, 2007, 10:30:17 am
Yes, sorry...should've included the error log. It is:

Wed May  9 10:27:21 2007] [error] [client 74.76.56.107] Premature end of script headers: /var/chroot/home/content/e/c/o/ecometrist/html/gfso.org/dev/administrator/index2.php

I haven't the foggiest what that means...

BTW, where would I change the memory and timeout settings...in my php.ini file??? As you can see from my previous post, those values are not in my present .ini file.

Thanks for your help!

Donald Lobo

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Re: Cannot Install, either way...
May 09, 2007, 11:58:59 am

yes please change them in the ini file.

here's the snippet from my php.ini

;;;;;;;;;;;;;;;;;;;
; Resource Limits ;
;;;;;;;;;;;;;;;;;;;

max_execution_time = 1000     ; Maximum execution time of each script, in seconds
max_input_time = 60     ; Maximum amount of time each script may spend parsing request data
memory_limit = 64M      ; Maximum amount of memory a script may consume (16MB)

make sure u restart your apache server once u've changed that file

lobo

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hp3kman

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Re: Cannot Install, either way...
May 09, 2007, 06:02:27 pm
Ok...done...I modified my PHP.INI file w/ the values you suggested, and apache should have restarted by now (my hosting provider said it is restarted every two hours...)

Still the same results, though...won't install either way. This time (I tried it twice), I got the following error log entries:

[Wed May  9 17:52:21 2007] [error] [client 74.6.86.73] File does not exist: /var/chroot/home/content/e/c/o/ecometrist/html/robots.txt
[Wed May  9 17:56:44 2007] [error] [client 74.76.56.107] Premature end of script headers: /var/chroot/home/content/e/c/o/ecometrist/html/gfso.org/dev/administrator/index2.php

I WAS able to install it locally under my JSAS develpment environment...

I've been able to look at it there, and I MUST have this ;-). Now what???

Thanks again for your help!

Donald Lobo

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Re: Cannot Install, either way...
May 09, 2007, 08:12:33 pm

This seems to be hosting provider specific and i've run out of ideas also :) You'll have to figure out whats different between your home machine and your host and try to make progress that way.

Alternatively u can try to hire someone from http://civicrm.org/professional/

lobo
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hp3kman

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Re: Cannot Install, either way...
May 10, 2007, 12:48:44 pm
Thanks, lobo, for your efforts...

I'm running JSAS on windows locally, and my hosting is on a shared linux box...can't think of what else may be causing this...

Thanks again!

nanaji

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Re: Cannot Install, either way...
May 14, 2007, 02:27:28 pm
Into what directory (directories) do I need upload the revised php.ini?

Dave Greenberg

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Re: Cannot Install, either way...
May 14, 2007, 06:40:25 pm
I think you need to check with your hosting provider or system admin on this - as it will be different in different environments.
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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Installing CiviCRM »
  • Joomla! Installations (Moderator: Deepak Srivastava) »
  • Cannot Install, either way...

This forum was archived on 2017-11-26.