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  • CiviCRM Community Forums (archive) »
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  • Upgrading CiviCRM (Moderator: Deepak Srivastava) »
  • Civi reports broke after upgrade
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Author Topic: Civi reports broke after upgrade  (Read 921 times)

jacoblee

  • Guest
Civi reports broke after upgrade
December 13, 2010, 10:21:05 pm
Running a testing site and I get the following error every time I try to change the reports or do any kind of export:

Fatal error: Call to undefined function mb_strlen() in /public_html/drup-test/sites/all/modules/civicrm/packages/IDS/Monitor.php on line 503

I enabled extension =php_mbstring.dll in the php.ini

Still no luck. Any ideas?

Thanks,

Jacob Lee

Eileen

  • Forum Godess / God
  • I’m (like) Lobo ;)
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  • Posts: 4195
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    • Fuzion
Re: Civi reports broke after upgrade
December 13, 2010, 10:48:42 pm
Try deleting everything in your templates_c directory (usually under files/civicrm)

also - can you update your civicrm version on your profile?
Make today the day you step up to support CiviCRM and all the amazing organisations that are using it to improve our world - http://civicrm.org/contribute

jacoblee

  • Guest
Re: Civi reports broke after upgrade
December 13, 2010, 11:06:13 pm
Deleted the templates_c folder and still no go :( got the following error after:

Fatal error: Call to undefined function mb_strlen() in /public_html/drup-test/sites/all/modules/civicrm/packages/IDS/Monitor.php on line 503

jacoblee

  • Guest
[Resolved] Civi reports broke after upgrade
December 14, 2010, 09:48:50 am
I figured it out civi 3.3.1 under drupal requires mbstring be enabled in php. this is not required in past installations I had to rebuild my apache install with that option enabled to get the reporting system to work.

Mbstring enabled php should be listed as a requirement going forward.

Hope this helps anyone else who runs into this issue.
Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Upgrading CiviCRM (Moderator: Deepak Srivastava) »
  • Civi reports broke after upgrade

This forum was archived on 2017-11-26.