CiviCRM Community Forums (archive)

For our first foray into civiCRM we are taking registrations for our paid seminars.  We run two seminar programs with completely different speakers.  Program 1 runs in 4 cities and program 2 runs in 3 different cities.  One of the things we also offer is an real-time online seminar link for those unable to physically attend a seminar location.  We have single registrations, group registrations and also a special add-on price for someone who is, say, attending a Program 1 seminar but wants to view the program 2 seminar online.

Our technical provider for the online seminar wants to receive an email containing name, email address and registration ID (optional) each time someone pays either for just an online seminar or for an add-on online seminar as part of their registration for a live venue. They have got an automated system that then sends information on seminar access to each registrant.

I thought I was going to be able to provide this info to them by:

• creating a smart group of all online seminar registrants (done)
• creating a email for each registrant just listing their name and email address with subject "Information sent to companyXX for online seminar access"(done)
• running this as a cron job just sending to those who haven't already received it (or to those who "registered today" if I can't avoid double sends - haven't scheduled an email yet, so don't know what I can do.)
• CCing each email to companyXX so that they have the info they need for their automated system

It seems however that I can't automatically CC an email to someone unless it is a system workflow message.
CCing the 'Events - Registration confirmation and receipt' to them won't work, as not everyone who registers to go along to a live venue selects the online add-on and besides it contains too much personal info that companyXX  doesn't need. (Will be breaching Australia's privacy legislation)

I do need some automated way of dealing with this however, as we may have 500 people register for the online seminars and we don't have the staff to set up each email individually.

Does anyone have any suggestions?

By the way, we are a not-for-profit in Australia.  We are running 3.2 (almost - we aren't live yet) and using Drupal 6.19.

JoAnne