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  • CiviCRM Community Forums (archive) »
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  • Joomla! Installations (Moderator: Deepak Srivastava) »
  • Blank screen after install and database error - both fixed
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Author Topic: Blank screen after install and database error - both fixed  (Read 768 times)

mwalton

  • Guest
Blank screen after install and database error - both fixed
December 17, 2010, 06:57:56 am
I have just spent 3 frustrating days trying to install Civicrm on a clients site.  All looked ok except that the admin screen was blank.  I tried all the forums but could never get anything in errors logs or on the screen - just blank.  After countless reinstalls on windows/linux platforms, it came down to disabling every other module/plugin.  Finally it came out to be a plugin Phoca PDF that was the culprit. 
The next issue was that no menu items or styling was showing.  Luckily this was easier to track down using standard debugging.  The variable
userFrameworkResourceURL for some reason had not be set in the database.  UPDATE `civicrm_option_value` SET `value` = 'administrator/components/com_civicrm/civicrm/' WHERE `civicrm_option_value`.`id` = 333; and hey presto it worked.

So in future, I must remember that the white screen of death is normally an incompatible plugin.  Now the customer has to choose what they want!!!

mwalton

  • Guest
Re: Blank screen after install and database error - both fixed
December 18, 2010, 03:11:00 am
Follow up.  Installing the latest version of Phoca PDF plugin 1.06 after the civicrm seems to work again.  Great news for both.

Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Installing CiviCRM »
  • Joomla! Installations (Moderator: Deepak Srivastava) »
  • Blank screen after install and database error - both fixed

This forum was archived on 2017-11-26.