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  • Paypal and Pending Contributions
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Author Topic: Paypal and Pending Contributions  (Read 1289 times)

LMH

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Paypal and Pending Contributions
December 10, 2007, 11:20:43 am
I have set up events to register using Paypal Standard. We have no custom fields in the event registration profile. The contribution is recorded and a new contact created. The Registration process appears to the user to be completed successfully. However:
- There is no participant record created.
- The contribution status returns as pending (this is also the case for other contributions).
- The civicrm.log has this message: [info] returning since contribution status is pending

Address details from the Paypal screen are added to the contact record.

We are running using live payments with the following:
Joomla 1.5
CiviCRM 1.9 (latest)
PHP 5.2.5

This is an Australian site. Paypal is set to Paypal.com; local taxes are turned off in Paypal. I'm tearing my hair out.

Help appreciated.

Thanks

Donald Lobo

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Re: Paypal and Pending Contributions
December 10, 2007, 10:42:10 pm

Based on the info message: "returning since contribution status is pending"

seems like paypal does not ever put the transaction to a complete status

you might want to try using paypal.com.au and see if that helps

lobo
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LMH

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Re: Paypal and Pending Contributions
December 11, 2007, 12:39:37 am
Thanks for the reply, Lobo.

We have it working now, not sure why yet, but we changed to a different paypal account. We'll analyse it later to find the differences between the paypal accounts.

tx
lisa

sonicthoughts

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Re: Paypal and Pending Contributions
January 29, 2008, 04:50:38 am
Can you please tell me what works?  Is this PayPal Pro or PayFlow Gateway (https://www.paypal.com/us/cgi-bin/webscr?cmd=_profile-comparison )?

We can't seem to get any paypal scenario to work with PHP 5.2.5.

Thanks for the help.
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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviContribute (Moderator: Donald Lobo) »
  • Paypal and Pending Contributions

This forum was archived on 2017-11-26.