Author Topic: Exporting/Searching with multiple primary email addresses (Read 617 times)

craftee123 · January 03, 2011, 11:31:31 am

Some of our records have two primary email addresses - either because we don't know which one is for their work or because people have signed up with multiple email addresses.

We use an outside email system (long story), so we need to regularly export all of our email addresses, but I cannot seem to get those extra email addresses to show up in my export. Nor can I figure out how to search for records that have more than one primary email address.

Why would you have the ability to add an additional email address if it serves no functionality. (Or perhaps both email addresses get emailed if using CiviMail?)?

(using 2.2.

xavier · January 03, 2011, 03:59:29 pm

Hi,

By definition, there is only one primary email address by contact. You shouldn't have several (bug).

Not sure when it has been introduced, but civimail uses a different flag than primary (use for mass mailing if I recall the name properly), this one is definitely unique (and can be different than the primary one).

I'd strongly suggest to upgrade your install.
X+

craftee123 · January 03, 2011, 04:51:34 pm

Thank you for your response. Unfortunately, it is just not possible for us to upgrade.

I'm pretty sure it's not a bug - I'm including some screen shots of what I mean to try to clarify.

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Author Topic: Exporting/Searching with multiple primary email addresses (Read 617 times)

craftee123

Exporting/Searching with multiple primary email addresses

xavier

Re: Exporting/Searching with multiple primary email addresses

craftee123

Re: Exporting/Searching with multiple primary email addresses