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Author Topic: CC and BCC options for all emails.  (Read 3399 times)

joanne

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CC and BCC options for all emails.
January 07, 2011, 02:42:21 pm
I would like to have the ability to CC or BCC an email whenever an email is sent.

To expand:
  • If I use Search to find a contact or members of a group and elect to send them an email I can CC or BCC that email to whoever I choose.
  • When I set up online registrations for paid events I can choose to CC or BCC the email receipts.
But...
  • If I do an off-line registration for that same paid event and elect to email a receipt I can't CC or BCC that email.
  • I can't CC or BCC any automated messages.  This means that I can't easily notify a (smart) group leader when a new person joins that group.  (or at least I think it does - we have 255 groups so I think the easiest way would be to CC the welcome message to the group leader - our group leaders are volunteers with babies/young families and often paid jobs as well and won't be constantly monitoring new members directly through civiCRM)



 

 

Donald Lobo

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Re: CC and BCC options for all emails.
January 08, 2011, 06:28:56 pm

If the below functionality is important to you / your org, please consider either contributing code that implements these features and/or hiring a developer to do the needful

lobo
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vidry

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Re: CC and BCC options for all emails.
January 27, 2011, 12:21:46 pm
I would also be interested in that feature. Do you have any news about it ?
Or can you give me some tips on where the code in case is located ?

Thanks

Donald Lobo

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Re: CC and BCC options for all emails.
January 27, 2011, 12:33:32 pm

the code is at:

packages/Mail/*

We are currently using the PEAR Mail package to send mail

lobo
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Andrew Perry

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Re: CC and BCC options for all emails.
January 28, 2011, 12:39:18 am
Lobo, I have also thought this would be useful (perhaps even starting with a tick box to just "Send me a copy of this email" (by way of BCC to the Sender)

Would you be happy for a patch to add that and/or the above suggestion from jchester?
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xavier

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Re: CC and BCC options for all emails.
January 28, 2011, 02:50:45 am
Quote from: Andrew Perry on January 28, 2011, 12:39:18 am
Lobo, I have also thought this would be useful (perhaps even starting with a tick box to just "Send me a copy of this email" (by way of BCC to the Sender)

Would you be happy for a patch to add that and/or the above suggestion from jchester?

Don't want to push it too far, but it would be nice to have that for each type of activity (eg. being able to send yourself a  meeting, task, document, phone, even if you are not the one "assigned")

X+

P.S. Might be better to do that "BBC send to me" as a drupal module
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Donald Lobo

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Re: CC and BCC options for all emails.
January 28, 2011, 06:33:07 am

Vidry: I misread the above question. The code is in the related forms. This chapter in the book will help you find the info:

http://en.flossmanuals.net/CiviCRM/DevelopIntro

Andrew: Yeah, a patch would help get it into 4.1. I think send a copy to me might probably just want to auto-populate the cc/bcc fields?

lobo
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xavier

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Re: CC and BCC options for all emails.
January 28, 2011, 08:41:14 am
Quote from: Donald Lobo on January 28, 2011, 06:33:07 am

Andrew: Yeah, a patch would help get it into 4.1. I think send a copy to me might probably just want to auto-populate the cc/bcc fields?


Might be another issue then, where the CC & BCC fields are processed as extra TO ? Or has it been fixed on the latest version already?

X+
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Donald Lobo

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Re: CC and BCC options for all emails.
January 28, 2011, 10:24:30 am

This is not fixed. The PEAR Mail library will need to be patched for this (i think). It was a bug in that library which initiated the workaround

lobo
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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Discussion (deprecated) »
  • Feature Requests and Suggestions »
  • Usability Improvements (Moderator: Dave Greenberg) »
  • CC and BCC options for all emails.

This forum was archived on 2017-11-26.