CiviCRM Community Forums (archive)

*

News:

Have a question about CiviCRM?
Get it answered quickly at the new
CiviCRM Stack Exchange Q+A site

This forum was archived on 25 November 2017. Learn more.
How to get involved.
What to do if you think you've found a bug.



  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Installing CiviCRM »
  • Drupal Installations (Moderator: Piotr Szotkowski) »
  • Installation errors on Drupal an Joomla …
Pages: [1]

Author Topic: Installation errors on Drupal an Joomla …  (Read 1966 times)

volmark

  • I post occasionally
  • **
  • Posts: 81
  • Karma: -6
Installation errors on Drupal an Joomla …
December 12, 2007, 12:51:20 pm
I have tried to install CiviCRM 1.9 on Drupal using web-based Automated Installer. The only installation error I’ve got is “Is the temporary folder writeable? | The temporary folder isn't writeable!” but I can’t spring it over. 
My site placed on hosting provider and I don’t have direct access to system shell. My hosting provider surely turned safe mode on (I have checked with phpinfo()) and it’s typical setting for the most of them. I know that most of hosts limit access to /tmp directory, does it mean that installation of CiviCRM totally impossible on hosted sites??
I can easily change file permissions via FTP if I could know where the wished folder is situated. I’ve used some hours searching different strings throw PHP code, but I couldn’t find out where this magical folder is placed.
Today I attempted to install on Joomla, still unsuccessfully …
The error is
“Upload new component - Error
Failed to copy file: /hsphere/local/home/...../joomla/administrator/components/com_civicrm/civicrm.php to /hsphere/local/home/...../joomla/components/com_civicrm/civicrm.php”
Desperately moved installation directory to different Joomla catalogues without visible results.
I’m totally disappointed ... wasted 2 days to install CiviCRM on Drupal and then one day to Joomla …
Unfortunately CiviCRM is a most suitable application because it combines all the necessary facilities for non profit organization as we are (Union of Danish people with rare disorders). We have wasted a lot of hours to find such system but now we should look for something else.

If anybody knows the solution of installation problem or other free CRM systems at this kind, please help us. 

Michał Mach

  • Ask me questions
  • ****
  • Posts: 748
  • Karma: 59
    • CiviCRM site
  • CiviCRM version: latest
  • CMS version: Drupal and Joomla latest
  • MySQL version: numerous
  • PHP version: 5.3 and 5.2
Re: Installation errors on Drupal an Joomla …
December 13, 2007, 02:11:13 am
Hey Volmark,

Most of CiviCRM users host their installations on shared hosts, so it's perfectly possible to run it from there. I guess your problem must be connected with specific host you're using and write permissions that are configured there. It would be worth to check with your host's support people about specific reasons of your problems - they might be able to provide you with more detailed information about specific paths that Drupal and Joomla are trying to write to. Additional questions are that could help are: 1) After installing Drupal, did you check it's settings to see if file system path and temporary directory are writable? 2) Did you try installig other Joomla modules and did it work?

As for other CRMs, here's a pretty nice list of options: http://www.techsoup.org/learningcenter/funding/page5934.cfm

Thx,
m
Found this reply helpful? Contribute NOW and help us improve CiviCRM with the Make it Happen! initiative.

My absolute favourite: Wordpress Integration!.

Donate Now!

volmark

  • I post occasionally
  • **
  • Posts: 81
  • Karma: -6
Re: Installation errors on Drupal an Joomla …
December 13, 2007, 04:48:57 am
Drupal status rapport looks fine:

Drupal   5.3
Configuration file   Protected
Cron maintenance tasks   Last run 38 sec ago
You can run cron manually.
Database schema   Up to date
File system   Writable (public download method)
GD library   bundled (2.0.34 compatible)
MySQL database   4.1.21
PHP   5.2.2
Unicode library   PHP Mbstring Extension
Web server   Apache/1.3.37 (Unix) Sun-ONE-ASP/4.0.2 PHP/5.2.2 mod_throttle/3.1.2 FrontPage/5.0.2.2635 mod_psoft_traffic/0.2 mod_ssl/2.8.28 OpenSSL/0.9.6b

Joomla runs also fine and additional modules can be easily installed.

Now I’m trying to manually set up CiviCRM for Drupal but it’s not so easy because some inconsistencies between instructions on the support site and contents of installation files.
I should check it carefully and post new topic to the forum …. 

Anyway thanks for the link to www.techsoup.org, there are some interesting systems, but CiviCRM is still most suitable for us …

Michał Mach

  • Ask me questions
  • ****
  • Posts: 748
  • Karma: 59
    • CiviCRM site
  • CiviCRM version: latest
  • CMS version: Drupal and Joomla latest
  • MySQL version: numerous
  • PHP version: 5.3 and 5.2
Re: Installation errors on Drupal an Joomla …
December 13, 2007, 12:45:45 pm
Quote from: volmark on December 13, 2007, 04:48:57 am
Drupal status rapport looks fine:

Drupal   5.3
Configuration file   Protected
Cron maintenance tasks   Last run 38 sec ago
You can run cron manually.
Database schema   Up to date
File system   Writable (public download method)
GD library   bundled (2.0.34 compatible)
MySQL database   4.1.21
PHP   5.2.2
Unicode library   PHP Mbstring Extension
Web server   Apache/1.3.37 (Unix) Sun-ONE-ASP/4.0.2 PHP/5.2.2 mod_throttle/3.1.2 FrontPage/5.0.2.2635 mod_psoft_traffic/0.2 mod_ssl/2.8.28 OpenSSL/0.9.6b

Joomla runs also fine and additional modules can be easily installed.

Hm, above looks fine. Just another idea to check - as you probably saw in documentation, CiviCRM's directories are created in Drupal's file system path, in "civicrm" subdirectory. Did you verify manually that this directory exists and it's writable?

Quote from: volmark on December 13, 2007, 04:48:57 am
Now I’m trying to manually set up CiviCRM for Drupal but it’s not so easy because some inconsistencies between instructions on the support site and contents of installation files.
I should check it carefully and post new topic to the forum …. 

Would be really great if you could point out those inconsistencies, so we can improve our documentation.

Quote from: volmark on December 13, 2007, 04:48:57 am
Anyway thanks for the link to www.techsoup.org, there are some interesting systems, but CiviCRM is still most suitable for us …

I hoped for it. :)

Thx,
m
Found this reply helpful? Contribute NOW and help us improve CiviCRM with the Make it Happen! initiative.

My absolute favourite: Wordpress Integration!.

Donate Now!

Denver Dave

  • Ask me questions
  • ****
  • Posts: 471
  • Karma: 9
Re: Installation errors on Drupal an Joomla …
December 22, 2007, 09:37:59 pm
I'm running civicrm with drupal in a shared hosting environment.  Still working on CiviMail, but mostly up to the point of tackling the soapimap if necessary.  Just got cron job to send out mailings working yesterday.


Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Installing CiviCRM »
  • Drupal Installations (Moderator: Piotr Szotkowski) »
  • Installation errors on Drupal an Joomla …

This forum was archived on 2017-11-26.