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Author Topic: SOLVED Installation problem; banner directory in use  (Read 3115 times)

cjrhoads

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SOLVED Installation problem; banner directory in use
December 14, 2007, 09:31:33 am
I'm trying to install CIVICrm on Joomla. When I go to Install--Components and enter the full path to the director and click Install (using Install from directory)  I get the message:
Another component is already using directory: "/home/content/t/a/i/taiji2001/htm/piv/components/com_banners/"

What can I try next?
« Last Edit: December 15, 2007, 09:54:23 am by cjrhoads »

lcdweb

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Re: Installation problem; banner directory in use
December 14, 2007, 09:43:14 am
Why are you using the banner directory? Did you rename the CiviCRM directory?
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tso2085

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Re: Installation problem; banner directory in use
December 14, 2007, 06:18:45 pm
I've seen this type of thread several times on this forum, as I was having the same issue, only mine was getting an error on com_events folder.

When I started to look closer, while using the "install from directory" option, I was typing in ~/com_civiccrm , instead of ~/com_civicrm !

Notice the extra "c" on the first attempt!  It installed successfully when using the proper directory.  Whoever on this board that kept pointing to Joomla as the issue was correct!

I am using J! 1.0.13 with CiviCRM v1.8.xxxx (latest) (because my host is php 4.x).

I hope this helps and works for those in similar situation.  I was so frustrated and about to give it up.

cjrhoads

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Re: Installation problem; banner directory in use
December 15, 2007, 09:05:52 am
Thanks tso2085, I doublechecked that I was typing civicrm correctly, and I was - but your comment made me double check the whole path.  I had put the com_civicrm folder in the components folder - not the administrator/components folder.  That may have been the problem.
 
To answer lcdweb, I did not use the banner directory - that's why the error message was so confusing.  However, com_banner is the first directory under the components folder, so perhaps that is why I got that error message. 

I'll move the folder and try again.  I'll let you know if it worked.

Regards
CJ Rhoads

cjrhoads

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Re: SOLVED Installation problem; banner directory in use
December 15, 2007, 09:55:19 am
That solved the problem of the banner directory error message.  Now I'm working on another problem - but I've already traced it to PHP4 instead of PHP5 installed on the site.
CJ
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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
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  • SOLVED Installation problem; banner directory in use

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