CiviCRM Community Forums (archive)

dashboard won't load get this error message..........  Javascript must be enabled in your browser in order to use the dashboard features. I have not disable anything in my browser..?? can you help.

running drupal 6 ,civicrm 3.3, template 'SimplyCivi' ---- windows-vista ---- also with win ie menu will not work, but works fine with firefox?

This jQuery conflict issue seems to be a fairly significant problem. I've got a couple of sites where I have added CiviCRM as a result of changing client requirements some time after the initial Drupal site went live, and in both cases CiviCRM's javascript breaks, and I'm pretty sure it is this jQuery conflict issue.

I've read several threads offering guidance as to how to to identify the cause of the problem, disabling blocks, switching themes and turning off modules until the issue goes away to isolate the cause, but I've found precious little information about to actually fix it, especially when my knowledge of javascript and jQuery is limited.

In both of the above cases I'm considering fairly substantial changes to the way the site is built (such as rebuilding the theme using a different starter theme, recreating image slideshows/rotators to use different modules, etc.) in an effort to resolve this, with significant time and cost implications, mainly as I've tried most everything else with no effect. CiviCRM simply refuses to play nicely.

Is there any work going on to ensure that CiviCRM is somewhat more resilient when it comes to this jQuery issue? Or at least writing up some useful guidance as to how to debug and fix the issue when it arises. Maybe I'm just unlucky, but as things stand, and as CiviCRM is becoming increasingly reliant on javascript, this issue quickly becomes something of a show-stopper.

Kurund, hi

Thanks for offering to take a look.

I've got two client sites that are giving problems. The first uses a customised version of Acquia Slate 6.x-1.1
when loading http://www.thehandmadebakery.coop/civicrm?reset=1 Firebug console reports the following errors:


$("#header-top label").overlabel is not a function
(?)()                                                                                     civicrm?reset=1 (line 68)
noConflict(i=function())                                                        jquery.js?N (line 28)
inArray()                                                                              jquery.js?N (line 36)
[Break On This Error] containerheight: '100px'                      civicrm?reset=1 (line 68)


$("#portfolio2").innerfade is not a function
[Break On This Error] containerheight: '100px'                      civicrm?reset=1 (line 68)

$("#portfolio2").innerfade is not a function
(?)()                                                                                    civicrm?reset=1 (line 68)
noConflict(i=function())jquery.js?N (line 28)
[Break On This Error] containerheight: '100px'                     civicrm?reset=1 (line 68)


Thickbox and Nice Menus have both been disabled (but not uninstalled) as part of my attempt to minimise the use of javascript/jQuery on the site, but without effect.  There is a simple script that uses the innerfade jQuery plugin that rotates a set of images in the banner of the site, and I've modified the call to this script from
$(document).ready(...
to
jQuery(document).ready(... in line with the post at http://www.danetsoft.com/resolve-conflict-civicrm-jquery-plugins

I'm looking at replacing this with Views Slideshow, which might be a cleaner and more CivicRM approach.

Many thanks for any tips or pointers.

Best wishes
Graham

In the above case it looks like Civi is using jQuery 1.4.2 or 1.4.3 (both files seem to be includes in packages/jquery) while the Drupal install includes jQuery 1.2.6

Thanks hershel I'll give that a spin and report back.

My pleasure.